Social networking users’ views on technology and the determination of technostress levels

Şahin, Yusuf Levent; Çoklar, Ahmet Naci

doi:10.1016/j.sbspro.2009.01.253

Cited by 50 publications

(30 citation statements)

References 4 publications

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“…They also found Recently, other studies have focused on technostress resulting from excessive use of smartphones and SNSs. For example,Şahin and Çoklar [15] examined individual levels of SNS technostress based on various studies. They found that SNS users experienced moderate levels of technostress, primarily as a result of environmental causes such as data security and cost, rather than social causes such as institutional or social pressures.…”

Section: Sns Studiesmentioning

confidence: 99%

Negative Impact of Social Network Services Based on Stressor-Stress-Outcome: The Role of Experience of Privacy Violations

2019

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Social network service (SNS) information has benefited many individuals. However, as such information has increased exponentially, the number of SNS users has increased dramatically and negative effects of SNSs on users have emerged. Many SNS users experience negative psychological conditions such as fatigue, burnout, and stress. Thus, in this study, we investigated the SNS and user characteristics that affect SNS fatigue, living disorder, and reduced SNS use intention. We developed a research model to examine the impact of two SNS characteristics (irrelevant information overload and open reachability) and two user characteristics (engagement and maintaining self-reputation) on SNS fatigue. We also examined the role of the experience of privacy violations in the relationship between living disorder and reduced SNS use intention. We collected data from 579 SNS users and created a partial least squares structural equation model to test the hypotheses. The results of the analysis showed that three factors, other than open reachability, positively affected SNS fatigue. Furthermore, we found that SNS fatigue significantly affected living disorder and reduced SNS use intention, and that experience of privacy violations significantly affected the relationship between living disorder and reduced SNS use intention. These results expand our understanding of SNS fatigue and users' negative behaviors.

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Section: Sns Studiesmentioning

confidence: 99%

Negative Impact of Social Network Services Based on Stressor-Stress-Outcome: The Role of Experience of Privacy Violations

2019

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“…Stress‐related studies conducted predominantly in organizational/work contexts (Ayyagari et al., ; Davis, 2002; Ragu‐Nathan et al., ; Tarafdar et al., ; Tu et al., ) have indicated a related concept, termed technostress , or the stress experienced by end users as a result of use of ICTs (Coklar & Sahin, ; Ragu‐Nathan et al., ; Sahin & Coklar, ). Although stress as well as technology appears as a common factor, there are distinct differences between the two phenomena.…”

Section: Introductionmentioning

confidence: 99%

Antecedents and effects of social network fatigue

Ravindran

Chua

Lian

2014

Asso for Info Science & Tech

229

226

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Guided by literature on "fatigue" from within the domains of clinical and occupational studies, the present article seeks to define the phenomenon termed social network fatigue in the context of one of the popular uses of social networks, namely, to stay socially connected. This is achieved through an identification of the antecedents and effects of experiences that contribute to negative emotions or to a reduction in interest in using social networks with the help of a mixed-methods study. Five generic antecedents and varying effects of these antecedents on individual user activities have been identified. Fatigue experiences could result from social dynamics or social interactions of the members of the community, content made available on social networks, unwanted changes to the platform that hosts the network, self-detected immersive tendencies of the users themselves, or a natural maturing of the life cycle of the community to which the user belongs. The intensity of the fatigue experience varies along a continuum ranging from a mild or transient experience to a more severe experience, which may eventually result in the user's decision to quit the environment that causes stress. Thus, users were found to take short rest breaks from the environment, moderate their activities downward, or suspend their social network activities altogether as a result of fatigue experiences.

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“…Stress-related studies in the context of use of information communication technologies (ICTs) in general, (Ayyagari, Grover & Purvis, 2011;Davis, 2002;Ragu-Nathan, Tarafdar, Ragu-Nathan & Tu, 2008;Tarafdar, Qiang, Ragu-Nathan & Ragu-Nathan, 2007;Tu, Wang & Shu, 2005), and of information in particular (Edmunds & Morris, 2000;Simpson & Prusak, 1995), have been reported. The former refers to 'technostress' or stress experienced by end-users as a result of use of Information and Communication Technologies (ICTs) (Coklar & Sahin, 2011;Ragu-Nathan et al, 2008;Sahin & Coklar, 2009). The latter report a phenomenon called 'information fatigue'…”

Section: Research Gaps and Justifications For Researchmentioning

confidence: 99%

“…With industrialization and post industrial societal changes as well as computerization and growth of the Internet, fatigue and related concepts came to be explored in non-medical domains such as the work place and society at large (Ayyagiri, et al, 2011;Brod, 1984;Coklar & Sahin, 2011;Eppler & Mengis, 2004;Hamam et al, 2006;Hardy, Shapiro & Borrill, 1997;Pawlikowska, Chalder, Hirsch, Wallace,Wright & Wessely, 1994;Ragu-Nathan et al, 2008;Sahin & Coklar, 2009). Nevertheless, specifically in the context of social network use, research on 'fatigue ' has not yet been made available, and hence till date, the concept has remained fuzzy.…”

Section: Conceptualizing Social Network Fatigue -Formulation Of Reseamentioning

confidence: 99%

“…Technostress has been defined as the "inability to cope with new computer technologies in a healthy manner" (Brod, 1984, p. 16). It is used to describe the stress experienced by end-users as a result of use of ICTs (Coklar & Sahin, 2011;Ragu-Nathan et al, 2008;Sahin & Coklar, 2009;Salanova & Schaufeli, 2008) or a "sub dimension of stress and the direct or indirect effect of technology use on human behaviour" (Coklar & Sahin, 2001, p. 172). As such, stress is a factor shared in common with clinical fatigue and possibly with social network fatigue although in this instance the stress has been defined as arising out of technology use.…”

Section: Technostressmentioning

confidence: 99%

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Social network fatigue : antecedents, effects and characteristics

Panikkasseri¹

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Social networking users’ views on technology and the determination of technostress levels

Cited by 50 publications

References 4 publications

Negative Impact of Social Network Services Based on Stressor-Stress-Outcome: The Role of Experience of Privacy Violations

Negative Impact of Social Network Services Based on Stressor-Stress-Outcome: The Role of Experience of Privacy Violations

Antecedents and effects of social network fatigue

Social network fatigue : antecedents, effects and characteristics

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