Social Upgrading, a Mixed Bag: The Indian IT/ITES Sector

Noronha, Ernesto; D’Cruz, Premilla

doi:10.1007/978-3-030-87320-2_7

Cited by 2 publications

(3 citation statements)

References 61 publications

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“…India's economic reforms attracted multinational corporations to establish operations in the country, particularly in the IT and software services sector. Companies from countries United States, Europe, and Japan set up development centers, research labs, and outsourcing hubs in India to take advantage of its large pool of skilled labor, lower operating costs, and increasingly favorable business environment (Noronha, & D'Cruz, 2020). The presence of multinational corporations in India facilitated technology transfer, knowledge exchange, and skill development.…”

Section: Liberalization Of Global Business and Economic Development O...mentioning

confidence: 99%

Liberalization and Global Business Dilemma in Third World Countries: A PEST Analysis

Nyamboga (PhD.)

2024

IJMRA

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Global business plays a critical role in advancing the Sustainable Development Goals (SDGs) set forth by the United Nations. The SDGs represent a universal call to action to end poverty, protect the planet, and ensure prosperity for all by 2030. Global businesses collaborate with governments, civil society organizations, and other stakeholders to address complex global challenges and achieve the SDGs. By fostering partnerships and multi-stakeholder initiatives, they contribute to SDG 17 (Partnerships for the Goals) by leveraging resources, expertise, and networks to drive sustainable development. Many global businesses are increasingly adopting sustainable practices to minimize their environmental footprint and promote responsible consumption and production. By implementing sustainable supply chain management, reducing waste, and adopting eco-friendly technologies, they contribute to SDG 12 (Responsible Consumption and Production). Liberalization and global business are interrelated processes that shape the dynamics of international trade, investment, and economic integration. While liberalization creates opportunities for global businesses to expand their operations and access new markets, it also presents challenges related to competition, regulation, and sustainability that require careful management and policy responses in third world countries. This has elicited a mixed rection on the role of global business on development of nations. Based on this, the purpose of this study is to examine the extent to which liberalization has impacted the political, economic, social, and technological advancement of third world countries. A literature review has been adopted for this purpose. The study concludes that the impact of liberalization of global business on third world countries is complex and varies depending on factors such as governance structures, economic policies, social dynamics, and technological capabilities. This study recommends that by adopting a holistic approach that takes into account the interplay between political, economic, social, and technological factors, governments in third world countries can maximize the benefits of liberalization while mitigating potential risks and promoting sustainable development.

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Section: Liberalization Of Global Business and Economic Development O...mentioning

confidence: 99%

Liberalization and Global Business Dilemma in Third World Countries: A PEST Analysis

Nyamboga (PhD.)

2024

IJMRA

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“…Even though there is resistance from employees at the micro level, the fear of reprisal from the management prevents the employees from joining unions. Moreover, in a multinational framework a union-management negotiation is improbable (Noronha & D'Cruz, 2022). Conversely, much before the technology revolution ensued, IT employees have insinuated the growing need to provide a legitimate framework for them to voice their grievances and protect their rights to work (Bisht, 2010).…”

Section: Literature Review-mentioning

confidence: 99%

“…Today, Indian IT firms are becoming part of the global production networks without having the need to build their own value chains that leads to both economic and social upgrading and benefits to employees through better salaries, status mobility and better working conditions (Noronha & D'Cruz, 2022). However, there are concerns over job security, social protection, working hours and work life balance and the menial nature of jobs sourced to highly skilled people.…”

Section: Literature Review-mentioning

confidence: 99%

Industry 4.0 and the Changing Employment Relations: A Case of the Indian Information Technology Industry

Pillai

Paul

2023

NHRD Network Journal

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This article aims to explore the dynamics of employment relations (ER) in the Indian information technology (IT) industry in the context of an ongoing technological revolution. The study utilises the grounded theory approach to draw insights from 32 professionals including project/product managers, senior management representatives and employees from junior to mid-career level currently working in the IT industry. Findings indicate that the following four forces drive the ER in the Indian IT industry: (1) labour laws, (2) compensation and HR, (3) unions and organisations, and (4) health and workplace security. Labour laws need to be updated to suit the requirements of knowledge-based professions. Compensation and HR management styles vary widely due to the disparity and heterogeneity of work. There is scope for a non-politicised union in the industry. The health and security of IT professionals need attention. Findings suggest the changing concepts of workspaces in IT, dilution of HR in IT due to increased outsourcing and the rise of independent workers in future. This article makes theoretical and conceptual contributions to the ER literature. It captures the driving forces of ER in the Indian IT industry. The article also contributes to decent work, convergence–divergence paradigm and outsourcing in Human Resource Management.

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Social Upgrading, a Mixed Bag: The Indian IT/ITES Sector

Cited by 2 publications

References 61 publications

Liberalization and Global Business Dilemma in Third World Countries: A PEST Analysis

Liberalization and Global Business Dilemma in Third World Countries: A PEST Analysis

Industry 4.0 and the Changing Employment Relations: A Case of the Indian Information Technology Industry

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