Sociotechnical considerations on developing human robot teaming solutions for construction: a case study

Abstract

This research advocates for a paradigm shift in the exploration of human–robot teaming solutions for construction automation, by focusing on an integrated view of sociotechnical systems (STS) that recognize the inter-dependencies among actors at various levels when tracing how innovative ideas about intelligent robotic technologies translate into practice in the construction sector. Through a qualitative case study, the paper examines industry and organizational considerations for developing and adopting robotic technologies, leadership vision, mediation, and change management to propose integrative strategies to enhance expectations, acceptance, and deployment of intelligent technologies in human–robot teams (HRTs). This study contributes to research in construction robotics at three organizational levels—macro, meso, and micro. The Integrated Human–Robot Teaming Framework and associated workplan schema offer guidance for navigating human–robot teaming complexities. The study recommends adopting STS principles in planning and deploying robotics applications for construction, emphasizing the integration of multiple elements across the lifecycle. Active leadership and mediation emerge as critical elements in navigating complex networks, ensuring successful outcomes in the dynamic construction environment.