Software process improvement in a financial organization: An action research approach

Ianzen, Andressa; Mauda, Everson Carlos; Paludo, Marco; Reinehr, Sheila; Malucelli, Andreia

doi:10.1016/j.csi.2013.07.002

Cited by 10 publications

(5 citation statements)

References 15 publications

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“…In general, there are a few action research studies in software engineering, the ones related to our study are the ones that are mostly Software Process improvement studies ( Iversen et al, 2004 ;Ianzen et al, 2013 ;Serour and Henderson-Sellers, 2005 ;Bjarnason et al, 2012 ;Grant, 2012 ). Serour and Henderson-Sellers (2005) investigated the effect of human behavioral patterns during the organizational transition to object-oriented software development process covering a two-year period.…”

Section: Related Workmentioning

confidence: 99%

Adopting integrated application lifecycle management within a large-scale software company: An action research approach

Tüzün

Tekinerdoğan

Macit

et al. 2019

Journal of Systems and Software

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Context: Application Lifecycle Management (ALM) is a paradigm for integrating and managing the various activities related to the governance, development and maintenance of software products. In the last decade, several ALM tools have been proposed to support this process, and an increasing number of companies have started to adopt ALM. Objective: We aim to investigate the impact of adopting ALM in a real industrial context to understand and justify both the benefits and obstacles of applying integrated ALM. Method: As a research methodology, we apply action research that we have carried out within HAVEL-SAN, a large-scale IT company. The research was carried out over a period of seven years starting in 2010 when the ALM initiative has been started in the company to increase productivity and decrease maintenance costs. Results: The paper presents the results of the action research that includes the application of ALM practices. The transitions among the different steps are discussed in detail, together with the identified obstacles, benefits and lessons learned. Conclusions: Our seven-year study shows that the adoption of ALM processes is not trivial and its success is related to many factors. An important conclusion is that a piecemeal solution as provided by ALM 1.0 is not feasible for the complex process and tool integration problems of large enterprises. Hence the transition to ALM 2.0 was found necessary to cope with the organizational and business needs. Although ALM 2.0 appeared to be a more mature ALM approach, there are still obstacles that need attention from both researchers and practitioners.

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Section: Related Workmentioning

confidence: 99%

Adopting integrated application lifecycle management within a large-scale software company: An action research approach

Tüzün

Tekinerdoğan

Macit

et al. 2019

Journal of Systems and Software

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“…The PAM‐SMEs project followed the action research steps that were specified in Susman and Evered , which, according to May attempts to simultaneously achieve practical values for the client organization and contribute to theoretical knowledge. A number of researchers such as Ramasubbu , Lanzen et al, and Niazi, Wilson and Zowghi , have adopted the action research paradigm in the SPI domain. The core of action research can be seen as the researchers joining a real‐world problem situation to help improve it.…”

Section: Project Setupmentioning

confidence: 99%

PAM‐SMEs: process assessment method for small to medium enterprises

Abushama

2016

J Software Evolu Process

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Several software process improvement (SPI) standard models have been invented since the last decades, for example, CMMI, SPICE, and CMM. Most of these models had to be tailored by several researchers in order to be applied within Small to Medium Enterprises (SMEs). This is mainly due to their environmental challenges such as resources. In addition to this, the SPI models including the current standard model the CMMI are not considering tailoring their SPI program to business objectives. Achieving business objectives is the main recipe for business success. Therefore, this research (PAM-SMEs) is setup to tailor SPI program to business objectives within SMEs environmental challenges. Key features of the PAM-SMEs are as follows: the use of simplified and tailorable assessment techniques and data collection tool based on the CMMI; and then prioritizing the outcome of the assessment to the SMEs business objectives by the use of prioritization technique. The PAM-SMEs was applied within three partner SMEs, and the overall evaluation shows that the PAM-SMEs help to drive their SPI program toward their business objectives with the available resources.

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“…The initiative is present in several papers on various aspects, including certification schemes and social responsibility , citing two of the most important and recent cases. Apart from SPI Manifesto contents, SPI initiatives are prevalent in EuroSPI publication outputs, including papers on CMMI and Scrum , practical cases on SPI implementation , or team dynamics issues .…”

Section: About the Special Issuementioning

confidence: 99%