Spanish Mobile Banking Services: An Adoption Study

Borreguero, F.J.M.; Peláez, Julián Chaparro

doi:10.1109/icmb.2005.96

Cited by 5 publications

(3 citation statements)

References 4 publications

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“…As a consequence of developments, mobile banking technology has become more advantageous to individuals and the banking sector (Martinez Borreguero & Chaparro Pelaez, 2005). Financial institutions, corporations, and banks must adapt to the rapid changes in science and technology and prioritize technology (Erdem et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

Financial Inclusion: Factors Influencing on Customer Adoption of Mobile Banking Services in Bangladesh

Uddin¹,

Begum²

2023

IJBM

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Rapid growth in mobile banking has prompted banks to invest in mobile banking in Bangladesh.  This study identifies the factors that are influencing the customer adoption of mobile banking in Bangladesh. The theories of A cognitive theory, the theory of reasoned action (TRA), and the Technology Acceptance Model (TAM) have been selected as the baseline theories. 320 questionnaires were sent to the customers of Bangladesh's leading mobile banking companies, 315 are returned, but 300 are usable for the analysis. This study found that perceived risk, relative advantage, trust and convenience influence individual tendencies to embrace mobile banking in that order. Reliability test, correlation, and multiple regression analysis were used after entering the data into SPSS. Each variable used a 5-point Likert scale. The findings of this investigation will have major consequences for the economy of Bangladesh, particularly with regard to the financial sector and have also substantial consequences for policymakers and bank management to develop their financial plans and policies in order to increase participation in and success within the Bangladeshi banking industry.

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Section: Introductionmentioning

confidence: 99%

Financial Inclusion: Factors Influencing on Customer Adoption of Mobile Banking Services in Bangladesh

Uddin¹,

Begum²

2023

IJBM

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“…The recommendation to the banks by the existing bibliography is not to focus on one technology only, but to combine and use the advantages of different technologies. Only with a respective combination of new technologies it will be possible for banks to achieve success in mobile banking in the long run (Borreguero, 2005).…”

Section: Introductionmentioning

confidence: 99%

Quantifying Factors Influencing the Adoption of Internet Banking Services in Greece

Makris

Koumaras

et al. 2009

International Journal of E-Adoption

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A growing phenomenon in the Internet is the rising exploitation of sophisticated security means (e.g. cryptography, digital signatures etc.) toward the development of novel commerce services for providing electronic transactions, collaborating with business partners or serving customers, regardless of geographical and time limitations. This paper discusses, presents and elaborates on the various factors that affect the adaption of Internet banking services in Greece. In particular, it deals with the factors that have been developed within the framework of providing e-banking services over an insecure shared medium like the Internet and affect the Internet Banking customer acceptance. A factor analysis is performed based on the gathered results provided by customer-questionnaires of ALPHA Bank branch in Greece in order to quantify the various parameters that affect the use of an Internet Banking System. The findings of the analysis show that despite the fact that Internet Banking in Greece is steadily increasing its penetration, factors like security, ease of use and perceived usefulness of a system play a major role on the final decision of the customer to adopt an Internet Banking System.

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“…A number of case studies of real-world scenarios examine the effects of such solutions in several industries as in service organizations [16], in the utility industry [27,34], in the construction industry [8,25], in banking services [24], in mobile police work [30], and in the paper industry [18] for example. Much research focuses on dedicated aspects of such applications.…”

Section: Related Workmentioning

confidence: 99%

A General Model of Mobile Environments: Simulation Support for Strategic Management Decisions

Gruhn

Richter

2008

2008 Seventh International Conference on Grid and Cooperative Computing

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Since the ability of Workforce Management Systems to handle mobility induced challenges of mobile environments like data-communication cut-offs, reduced network bandwidth, and security concerns improved recently, the optimization efforts of mobile enterprises increasingly focus on the organizational setup of their mobile environment. This includes issues like, e.g., the dimension and staffing of regional subdivisions, qualification balance of the workforce, and resource allocation strategies. While this multitude of possible adjustment parameters for optimization prevents from the analytical prediction of organizational change efforts, simulation is a promising approach to analyze mobile environments and their change.In this work we present a formal model representing a generalization of mobile environments. This model can be utilized to examine the cost situation and performance of both real mobile enterprises and projected future development scenarios of such enterprises. The model is developed using colored petri nets (CPN) and the software suite CPN Tools. We show that our model is capable of predicting the outcomes of organizational change projects by the utilization of simulation and present a validation of our model based on real-world data of a German gas and power supply.

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Spanish Mobile Banking Services: An Adoption Study

Cited by 5 publications

References 4 publications

Financial Inclusion: Factors Influencing on Customer Adoption of Mobile Banking Services in Bangladesh

Financial Inclusion: Factors Influencing on Customer Adoption of Mobile Banking Services in Bangladesh

Quantifying Factors Influencing the Adoption of Internet Banking Services in Greece

A General Model of Mobile Environments: Simulation Support for Strategic Management Decisions

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