Abstract:with the rapid development of Internet and the phenomenon of emotion deficiency in the current Web-based popularization of E-service, kinds of new technology were service system. applied in this area. Aiming at emotion deficiency in present Emotion deficiency in web based service system refers to web-based service system, speech emotion recognition system is the separation among customers and sellers, customers and proposed in the paper. A corpus of emotional speech from the stion which e ustomers and sellers,
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