Stakeholders' perception of key performance indicators (KPIs) of Public-Private Partnership (PPP) projects

Abstract

The study investigates key performance indicators (KPIs) that could improve performance of public-private partnership (PPP) projects in Nigeria. The study objectives include a comparison of stakeholders’ perception on KPIs and to investigate if significant difference exists between stakeholders’perceptions on most KPIs. A structured questionnaire was used to collect information from various respondents who wererecently involved in PPP projects. Random sampling technique was used to select forty-five (45) respondents out of which thirty-one (31) responses were used for the data analysis. The results indicate that top KPIs for performance improvement are levels of design complexity and technological advancement, and return on investment. Stakeholders agree on most of the rankings of the KPIs. The general perception of stakeholders was similar on most KPIs except for a few divergent opinions. The study findings have an implication for policy and decision making such that stakeholders could pay special attention to the KPIs identified, that could improve construction project performance. Finally the study recommends further research to explore KPIs for other procurement options.

A critical success model for PPP public housing delivery in Ghana

“…This variable accounts for 6 per cent of the variance in PPP-PHPs success. Ogunsanmi (2013) studying stakeholder perception of success on PPP projects in Nigeria postulated that, the identification of the most suitable, efficient and transparent procurement route that ensures VfM remains a crucial factor towards success. He further contended that a compromise of the procurement process is a recipe for failure.…”

“…Interestingly, "Stable macro-economic condition and sound economic policy" emerged as the fifth factor in the optimum model. Studies by Babatunde et al (2012) and Ogunsanmi (2013) in Nigeria and Abdul-Aziz (2010) on PPP housing projects in Malaysia stated that appropriate economic policies that lead to a stable and growing economic environment are sine qua non to enhancing success on PPP projects and as such remains the much sought after success factor by stakeholders and parties in the PPPs. Babatunde et al (2012) and Ogunsanmi (2013) further alluded that sound stable economic policies ensures reduction in excessive cost overrun and maintains the confidence and full support of the private sector's interest in the project.…”

“…Studies by Babatunde et al (2012) and Ogunsanmi (2013) in Nigeria and Abdul-Aziz (2010) on PPP housing projects in Malaysia stated that appropriate economic policies that lead to a stable and growing economic environment are sine qua non to enhancing success on PPP projects and as such remains the much sought after success factor by stakeholders and parties in the PPPs. Babatunde et al (2012) and Ogunsanmi (2013) further alluded that sound stable economic policies ensures reduction in excessive cost overrun and maintains the confidence and full support of the private sector's interest in the project. Hardcastle et al (2006) also opined that conscious efforts aimed at maintaining a stable economic environment will eventually lead to reasonable certainty of market, which consequently reduces the risk for the private sector in PPP agreements.…”

Identification and prioritization of stage-level KPIs for BOT projects – evidence from Turkey

“…For instance, in Yuan et al's (2012) study, the support of the general public and society had a moderate rank. Similarly, in Ogunsanmi's (2013) study, different stakeholders, namely clients, consultants and contractors, ranked general public and social support at a moderate level. The difference between the findings may be attributed to the fact that our study considers stage-level factors rather than phaselevel factors, meaning that a factor that is not found important at the phase level among a high number of factors may come out to be more important when the stage is considered.…”

Giải pháp hệ quản trị thông minh và hỗ trợ ra quyết định trong kế toán quản trị

“…Trong lĩnh vực xây dựng, trên thế giới KPIs được ứng dụng khá rộng rãi để đo lường hiệu quả trên công trường (Salminen, 2005), đo năng suất lao động (Cox, Issa, & Ahrens, 2003), đo lường tổng thể thành công của các dự án PPP (Ogunsanmi, 2013)… Tại Việt Nam, trong bối cảnh thiếu các chỉ số định lượng đánh giá hiệu quả của các doanh nghiệp xây dựng thì KPIs chính là sự bổ sung thực sự cần thiết. Nhận thấy, những lợi ích tiềm năng cho doanh nghiệp ngành xây dựng khi áp dụng KPIs: nhìn ra các vấn đề đang tồn tại, chỉ ra điểm mạnh, điểm yếu; tiết kiệm chi phí; bổ sung các tiêu chí chấm thầu; thu hút khách hàng tiềm năng; hỗ trợ triển khai Xây dựng Tinh gọn (B. N. .…”