“…By analyzing documented cases (e.g., Aversano, Canfora, de Lucia, & Gallucci, 2002;Broberg, 2004;Sartor, Palmirani, Francesconi, & Biasiotti, 2011;Sohn, Ko, Lee, Kim, Lim, & Choy, 2002) as well as using the information gathered by observations and interviews from a number of XML deployment cases (e.g., Nurmeksela, Jauhiainen, Salminen, & Honkaranta, 2007;Salminen et al, 2004), we have identified the typical components in an XML document management environment. The activities may be divided into three categories: development activities, business process activities, and content management activities.…”