Proceedings of the Tenth ACM International Conference on Future Energy Systems 2019
DOI: 10.1145/3307772.3328287
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Abstract: Energy markets with retail choice enable customers to switch energy plans among competitive retail suppliers. Despite the promising benefits of more affordable prices and better savings to customers, there appears subsided participation in energy retail markets from residential customers. One major reason is the complex online decision-making process for selecting the best energy plan from a multitude of options that hinders average consumers. In this paper, we shed light on the online energy plan selection pr… Show more

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