Strategic Decision Making for the North West Air Ambulance Charity using Discrete Event Simulation

Abstract

This paper is a preliminary investigation of the provision of enhanced emergency health care at night by North West Air Ambulance (NWAA). A discrete event simulation model of the current NWAA operational system is presented. This model is used to investigate the provision of NWAA services by an air ambulance vs. a rapid response vehicle. More widely, this model will be used within the scope of investigating what NWAA describe to be their 'optimal service hours'.