Strategies for Implementing Consumer Involvement in Nursing Handover on Acute Mental Health In-Patient Units

Olasoji, Michael; Plummer, Virginia; Cross, Wendy

doi:10.1080/01612840.2020.1852460

Cited by 2 publications

(6 citation statements)

References 24 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Olasoji et al (2020a) report that consumers felt enabled to ask questions, clarify information and contribute to further care planning. Recognizing consumers as the experts they are in their illness experience, can be a way to invite a more recovery-oriented practice to the inpatient mental health unit and have an impact on the current power dynamics (Olasoji et al 2020a). More equality, by recognizing the worth and the dignity of a person can also increase the feeling of safety among consumers (Cutler et al 2021).…”

Section: Discussionmentioning

confidence: 99%

“…It can be stated that consumers experienced more satisfaction in terms of the relationship and the increased personal contact with nurses as a result of the handover (Tobiano et al 2018). Olasoji et al (2019Olasoji et al ( , 2020a stress the cruciality of building a strong relationship between consumers and nurses in mental health care, and the advantages this has for the care process. However, consumers indicate that meaningful interactions with nurses are limited in mental healthcare units, because nurses are often very busy (Mullen et al 2020).…”

Section: Discussionmentioning

confidence: 99%

“…Through gaining more knowledge about the care process during handover, empowerment can be facilitated among consumers (Lu et al 2014) and consumers are supported to take more responsibility for their own well-being (Lim et al 2019). Olasoji et al (2020a) report that consumers felt enabled to ask questions, clarify information and contribute to further care planning. Recognizing consumers as the experts they are in their illness experience, can be a way to invite a more recovery-oriented practice to the inpatient mental health unit and have an impact on the current power dynamics (Olasoji et al 2020a).…”

Section: Discussionmentioning

confidence: 99%

“…Olasoji et al . (2019, 2020a, b) stress the cruciality of building a strong relationship between consumers and nurses in mental health care, and the advantages this has for the care process. However, consumers indicate that meaningful interactions with nurses are limited in mental healthcare units, because nurses are often very busy (Mullen et al .…”

Section: Discussionmentioning

confidence: 99%

“…Consumers also feel like their voice is being heard during the handover and it is a suitable moment to ask questions (Olasoji et al . 2020a,b). Inviting this practice in mental healthcare units can enable genuine consumer involvement and meaningful collaboration between consumers and nurses, adding to a more recovery‐oriented way of caregiving (Waldemar et al .…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Nursing handover involving consumers on inpatient mental healthcare units: A qualitative exploration of the consumers’ perspective

Velde

Hecke

Cleemput³

et al. 2021

Int J Mental Health Nurs

View full text Add to dashboard Cite

Handovers between nurses are a significant cause of communication problems and possible consumer safety issues. A potential solution for both problems is the nursing handover involving consumers, in which the consumer is present at the time of handover. This practice invites consumers to be more involved in their care process and supports a recovery‐oriented practice. Research into nursing handovers involving consumers on inpatient mental health units is however very limited. A qualitative, phenomenological study was conducted. Semi‐structured interviews with 13 consumers staying on an inpatient mental health unit of a general hospital were used. The interviews were transcribed verbatim and thematically analysed. Data saturation was reached after 11 interviews when no new themes or codes emerged from the data. Three themes were generated from the interviews: (i) the first moments on the inpatient mental health unit; (ii) the nurse as an ally; and (iii) informing each other. The COREQ‐checklist was used. According to consumers, nursing handover involving consumers initiated a change in the relationship between consumers and nurses. Consumers and nurses got to know each other better during handover and built a relationship of trust. The introduction of nursing handover involving consumers created an accessible opportunity for consumers to exchange information with nurses and ask questions concerning their admission. Consumers felt jointly responsible for the continuity of the information about their healthcare process. Due to the use of nursing handover involving consumers, consumers experienced the opportunity to take more control in their health process and ensured that information is correct and complete.

show abstract

Section: Discussionmentioning

confidence: 99%