Stres Kerja dengan Perilaku Caring Petugas Kesehatan dalam Penanganan Pasien pada Masa Pandemi Covid-19

Yupartini, Lisnawati; Rustiawati, Epi; Sulastri, Tuti

doi:10.31539/jks.v4i2.1946

Cited by 8 publications

(10 citation statements)

References 1 publication

(1 reference statement)

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“…Psychological work stress during the COVID-19 pandemic that most of the respondents experienced was feeling pressured due to working in stressful situations, feeling insecure to complete work, feeling afraid of contracting COVID-19 at work, and feeling dissatisfied with the outcome. 23 Health workers are at high risk of experiencing mental problems in the form of mild to severe stress due to the various pressures they have to face. Fear of the increased risk of being exposed, infected, and possibly infecting their loved ones is also a burden.…”

Section: Discussionmentioning

confidence: 99%

Religiosity and Stress on Nurses during COVID-19 Pandemic at a Hospital in Bandung

Irasanti

Perdana

Indriasari³

et al. 2022

Glob Med Health Commun

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The problem of the coronavirus disease 2019 (COVID-19) pandemic has resulted in changes in various aspects of life, primarily related to health services. All health workers involved in handling COVID-19 are likely to experience psychological pressure in treating COVID-19 patients with an increasing number of patients. The correlation between religiosity is expected to guide an individual in interacting in the work environment, including in health services and managing stress on nurses. This study aimed to analyze the correlation between religiosity and stress at work during the COVID-19 pandemic in nurses. This research is an observational analytic with a cross-sectional approach. Primary data was obtained from a questionnaire to 78 nurses in the COVID-19 ward at a hospital in Bandung in August 2021. The Pearson correlation test analysis results showed a significant correlation between religiosity and stress. Religious maturity can influence a person's level of mental maturity. It can give a feeling of peace in the heart so that a person can avoid feeling restless and anxious about the problems faced without stress.

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Section: Discussionmentioning

confidence: 99%

Religiosity and Stress on Nurses during COVID-19 Pandemic at a Hospital in Bandung

Irasanti

Perdana

Indriasari³

et al. 2022

Glob Med Health Commun

View full text Add to dashboard Cite

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“…Menurut Yupartini et al, (2021) adapun cara yang dapat dilakukan perawat agar tidak terjadi stress di masa pandemi COVID-19 yaitu dengan melakukan caring. Caring marupakan bentuk rasa peduli, rasa perhatian, saling menghormati dan professional dalam menjalankan tugas di masa sulit seperti pandemi COVID-19.…”

Section: Pembahasan Analisis Univariatunclassified

Beban Kerja dan Stres Kerja Perawat di Masa Pandemi Covid-19

Padila

Andri

2022

JKS

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This study aims to analyze the relationship between workload and work stress on nurses during the Covid-19 pandemic. This type of research is quantitative observational research with a descriptive method. The research sample was nurses in the inpatient room, totaling 31 people. The results showed that the most respondents in the high workload category were 19 respondents (61.3%), and in the high-stress level category were 16 respondents (51.6%) and a p-value of 0.029 (<0.05), so it can be concluded that there is the relationship between workload and nurse work stress with a positive correlation coefficient value. In conclusion, there is a significant relationship between workload and nurse work stress during the Covid-19 pandemic. Keywords: Workload, Work Stress, Nurse

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“…Studi Yupartini dkk di Kota Serang membuktikan faktor stress kerja mempengaruhi perilaku caring petugas kesehatan Puskesmas di masa pandemi Covid-19 karena harus menghadapi beban kerja berat, menipisnya peralatan perlindungan dan dirasakan tidak nyaman ketika digunakan, perasaan tidak didukung, serta rasa takut tertular virus Covid-19 berkontribusi pada keadaan stress dan kecemasan. 25 Kondisi ketenagaan yang demikian menimbulkan persepsi pasien bahwa tenaga kesehatan tidak responsif dalam memberikan pelayanan. Dalam situasi pandemi Covid-19, penyebab perilaku kurang responsif tersebut dapat dikarenakan beban kerja tinggi yang berdampak pada kelelahan; stress kerja karena rasa ketakutan, kecemasan, kurangnya kualitas fasilitas penunjang layanan, dan stigmatisasi; serta pengetahuan serta sikap yang kurang mendukung.…”

Section: Sikap Caring Tenaga Kesehatan Diwujudkan Melaluiunclassified

“…Dalam situasi pandemi Covid-19, penyebab perilaku kurang responsif tersebut dapat dikarenakan beban kerja tinggi yang berdampak pada kelelahan; stress kerja karena rasa ketakutan, kecemasan, kurangnya kualitas fasilitas penunjang layanan, dan stigmatisasi; serta pengetahuan serta sikap yang kurang mendukung. 25,26 Faktor perilaku tenaga kesehatan dalam pelayanan terbukti menjadi kunci kepuasan pasien sebagai pelanggan. Menggunakan prinsip customer oriented dalam teori pemasaran jasa, setiap konsumen lebih respect, menyukai produk jasa yang sesuai kebutuhan dan keinginannya serta ketika merasakan puas.…”

Section: Sikap Caring Tenaga Kesehatan Diwujudkan Melaluiunclassified

Faktor Lingkungan Fisik dan Dimensi Tangibles Pelayanan Terhadap Niat Kunjungan Ulang ke Puskesmas di Kabupaten Demak

Sriatmi

Pramana²

2022

Jurnal Kesehatan Lingkungan Indonesia

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Latar belakang: Dampak pandemi Covid-19 menurunkan jumlah kunjungan ke Puskesmas di Kabupaten Demak dari 141,2% (2020) menjadi 69,5% (2021). Kebijakan pembatasan sosial menuntut Puskesmas menyediakan sarana fisik dan mekanisme layanan dengan batasan-batasan tertentu yang mempengaruhi kepuasan. Keengganan berkunjung juga dikarenakan lingkungan fisik dan sarana prasarana dianggap kurang memuaskan. Penelitian ini bertujuan menganalisis pengaruh faktor lingkungan fisik dan dimensi tangibles pelayanan terhadap niat berkunjung ulang ke Puskesmas.Metode: Penelitian kuantitatif dengan desain cross-sectional. Populasi targetnya semua pasien yang berkunjung ke Puskesmas. Populasi terjangkau yaitu pasien yang berkunjung ke Puskesmas Dempet dan Karangawen-I. Total sampel 332 orang yang dipilih menggunakan teknik purposive sampling. Variabel bebas pada faktor lingkungan fisik: kondisi gedung dan bangunan, kondisi ruangan, sarana transportasi, sedangkan dimensi tangibles: alur pelayanan, ketenagaan, waktu tunggu. Variabel terikatnya niat kunjungan ulang ke Puskesmas. Analisis bivariat dengan uji Chi-Square. Selanjutnya, analisis multivariat dengan regresi logistik bergandaHasil: Sebanyak 57,5% responden berniat berkunjung ulang ke Puskesmas. Proporsi responden yang menyatakan lingkungan fisik dan dimensi tangibles kurang baik berada pada kisaran 44,6%-49,4%. Variabel kondisi gedung dan bangunan, kondisi ruangan, sarana transportasi, alur pelayanan, dan ketenagaan secara parsial berhubungan dengan niat kunjungan ulang (p<0,05). Variabel kondisi gedung dan bangunan, sarana transportasi dan ketenagaan secara simultan mempengaruhi niat berkunjung ulang. Simpulan: Faktor lingkungan fisik dan dimensi tangibles secara parsial maupun simultan mempengaruhi niat berkunjung ulang ke Puskesmas. Secara bertahap Puskesmas perlu meningkatkan kebersihan dan kenyamanan lingkungan (gedung, bangunan, ruangan, termasuk area parkir), memperbaiki sanitasi dan prasarana fisik, serta performansi petugas dalam memberikan pelayanan. ABSTRACT Title: Physical Environmental Factors and Tangible Dimension of Services on Revisiting Intention into Health Center in Demak RegencyBackground: Impact of Covid-19 pandemic have reduced visiting numbers into Health Centre in Demak Regency from 141.2% (2020) to 69.5% (2021). The social restriction policy required PHC to provide physical facilities and service mechanisms with certain limitations that affected satisfaction. The reluctance to visit because physical environment and infrastructure were considered unsatisfactory. The study aims to analyze effect of physical environment and tangibles dimensions of services on revisiting intention into PHC.Method: It's quantitative research with cross-sectional design. Target population were all patients who visiting PHC and affordable population were patients who visit into PHC of Dempet and Karangawen-I. Total sample 332 people were selected using purposive sampling technique. Independent variables on tangibles dimension were: services flow, personnel and waiting time, as well as dimensions of physical environment were: building conditions, room conditions, and transportation facilities. Dependent variable was revisiting intention into PHC. Bivariate analysis with Chi-Square test and multivariate with multiple logistic regression.Result: As many as 57.5% of respondents intend revisiting into PHC. Respondents proportion who stated that physical environment and tangibles dimensions were not good were in range of 44.6%-49.4%. Variables of building condition, rooms condition, transportation facilities, services flow and personnel were partially related to revisiting intention into PHC (p <0.05). Variables of building condition, transportation facilities and personnel simultaneously affected revisiting intention.Conclusion:. Physical environmental factors and tangible dimensions partially or simultaneously affected revisiting intention into PHC. Gradually, PHC need improving environments cleanliness and comfort (building, rooms, including parking areas), improving sanitation and maintenance physical infrastructure as well as health workers performance in providing services.

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Stres Kerja dengan Perilaku Caring Petugas Kesehatan dalam Penanganan Pasien pada Masa Pandemi Covid-19

Cited by 8 publications

References 1 publication

Religiosity and Stress on Nurses during COVID-19 Pandemic at a Hospital in Bandung

Religiosity and Stress on Nurses during COVID-19 Pandemic at a Hospital in Bandung

Beban Kerja dan Stres Kerja Perawat di Masa Pandemi Covid-19

Faktor Lingkungan Fisik dan Dimensi Tangibles Pelayanan Terhadap Niat Kunjungan Ulang ke Puskesmas di Kabupaten Demak

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