Stress in the Workplace- Implementing Solutions: Preparing the Individual and Organization for When the Worst-Case Scenario is Actualized.

Abstract

Objectives/Scope Workplace stress can happen for many different reasons but is very prominent during times of change and uncertainty. Many businesses have access to mental health and emotional well-being resources which they offer widely during normal operations and enhance those capabilities during times of expected stress. In this presentation we will discuss the challenge of what happens when that expected short-term period of difficulty morphs into longer term uncertainty. Method, Procedures, Process We will describe risk factors for workplace stress as well as short- and long-term solutions during periods of prolonged uncertainty. The discussion will include key components including baseline resources, gap assessments, and mitigating solutions. By working with business leaders to identify critical time periods and utilizing a validated survey tool, as well as a multitude of educational and informational materials, we were able to better deliver our health and wellness resources to deliver long-term support to the business. Results, Observations, Conclusions Mitigating solutions to address stress can be utilized to limit health and safety risks and optimize human performance. By offering a dynamic and relevant program which can be tailored to the individual workforce, we can maintain support for a prolonged period with positive results. Stress levels in the workplace can be assessed via validated tools, results of which can be managed across a spectrum of different work environments. Although our business environments differ considerably, by developing fit for purpose solutions we can implement high quality services to meet the needs of the business. Novel/Additive Information Fostering individual and organizational resilience early in the process and maintaining it throughout is an essential component especially when a worst-case scenario situation is highly probable. We will discuss how to best prepare both the organization and the individual to adapt, change and potentially even thrive during an extended period of uncertainty. We will explore simple methods of screening for mental health concerns well as developing interventions to optimize worker health and safety over prolonged periods of change and uncertainty.