Study of cognitive and affected trust in knowledge sharing evidence from Chinese firms – A review paper

Zhang, Xiao Juan; Khan, Farhan Raza; Jinpeng, Xiang; Khan, Kashif Ullah

doi:10.1080/09737766.2019.1569825

Cited by 4 publications

(2 citation statements)

References 65 publications

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“…The results indicate that the SC and KSB are determinants of the four elements in the BSC concept (Norreklit, 2000). Moreover, trust have a significant effect on SC (Campopiano et al , 2016) and KSB (Zhang et al , 2019) in MNCs. As a result, expatriates who seek to get advantages from KS should struggle to develop trust.…”

Section: Discussionmentioning

confidence: 99%

Examining the influence of expatriates’ social capital and knowledge-sharing behavior on financial performance

Lee

Pham

2019

IJOA

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Purpose The purpose of this paper is to examine the impact of expatriate’s social capital and knowledge sharing on multinational companies’ (MNCs) financial performance, with a specific focus on the influence of trust, commitment, organizational support and the four elements of balanced scorecard (BSC). Design/methodology/approach A quantitative questionnaire survey was conducted using expatriates of MNCs in Taiwan as the respondents. Findings Trust and organizational support are significant predictors of knowledge sharing and social capital, which further facilitate their influence on learning and growth, customer satisfaction, internal process improvement and financial performance of MNCs. Besides, social capital serves as an accelerate agent to promote the influence of trust on knowledge sharing, and customer satisfaction serves as a catalyst on the influence of learning and growth and internal process on a firms’ financial performance. Practical implications This study provides a clear articulation of the role of knowledge sharing on the financial performance and its moderation effect on the elements of BSC. Trust and organizational support are essential for knowledge sharing and expatriates’ social capital. The roles of social capital and knowledge sharing are critical for expatriates to be success in the overseas market places. Originality/value Since the evidences regarding expatriate performance rarely integrate the variables of social capital, knowledge sharing and BSC into a more comprehensive framework, the results of this study can be an important reference for academicians to do further validation. These results are also critical for practitioners to develop dispatching policies for the expatriates in the oversea market places.

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Section: Discussionmentioning

confidence: 99%

Examining the influence of expatriates’ social capital and knowledge-sharing behavior on financial performance

Lee

Pham

2019

IJOA

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“…A number of factors influencing positively and negatively on KSM, that is, trust social capital, reciprocity, rewards, and enjoyment elements (Zhang et al, 2019). Several researchers noted the limited use of information technology that does not allow users to acquire "soft" information (Mintzberg, 1975), "rich" information (Daft et al, 1987), or the "meaning" of information (Weick, 1985).…”

Section: Negative Role Of Sm In Ksmmentioning

confidence: 99%

The Influence of Social Media on Employee’s Knowledge Sharing Motivation: A Two-Factor Theory Perspective

2020

Self Cite

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This study aims to investigate social media (hygiene factor), motivators (allow employees to share knowledge), and employee’s knowledge sharing motivation (KSM). For this purpose, the author introduces two-factor theory as its research framework to propose research hypotheses and construct the theoretical model. Then the model is tested and validated based on a survey of 278 enterprise employees in China, utilizing structural equation modeling through SPSS statistics and AMOS. It is found that first, the three states of knowledge sharing (lack of motivation, intermediate state, and with motivation) constitute two continuums. The satisfaction of motivators and hygiene factors respectively lead to changes in the state of motivation to share, and second, social media affects the staff’s motivation to share through both a direct and an indirect pathway. Directly, as the hygiene factor, the absence of social media will weaken the staff’s motivation to share. However, its usage doesn’t directly increase employees’ sharing motivation. Indirectly, through the mediating effect of self-efficacy social media can influence knowledge sharing motivation of employees.

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The impact of psychological ownership of knowledge on knowledge hiding behaviour: a bibliographic analysis

et al. 2022

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Study of cognitive and affected trust in knowledge sharing evidence from Chinese firms – A review paper

Cited by 4 publications

References 65 publications

Examining the influence of expatriates’ social capital and knowledge-sharing behavior on financial performance

Examining the influence of expatriates’ social capital and knowledge-sharing behavior on financial performance

The Influence of Social Media on Employee’s Knowledge Sharing Motivation: A Two-Factor Theory Perspective

The impact of psychological ownership of knowledge on knowledge hiding behaviour: a bibliographic analysis

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