Study on shopping fraud in package tours: cases in mainland China, Hong Kong, Macao, and South-Eastern Asia

Abstract

AbstractsShopping is a very popular activity for tourists. Package tourism always arranges shopping trips to serve the needs of tourists. Nevertheless, it is quite normal for tourists to be subjected to unfair or unfaithful benefits by means of tricks, deceptions, guile, and treachery. In order to understand the phenomenon of shopping fraud towards package tourists, this study interviews 15 people, who are variously tourists, tourism-related workers, and the official administrator, in order to generalize the patterns and the relevant factors of shopping fraud. Finally, on the basis of "routine activity theory", a probable explanation of the causes of shopping fraud toward package tourism is presented for further study.