Studying Hospital Process Management System Concerning Information Quality

Abstract

Hospitals are looking ways for providing quality services to its customers by reducing cost, increasing efficiency and by improving hospital processes. Under this situation, using processes modeling technique will be a new dimension and will be providing health care staffs a platform for the assessment of information quality situation, in the various processes of the hospital, processes management has to support process improvement objectives. This paper will detect many process quality information indicators for hospital, and modeling the assessment methods for process management and developing a hospital process management system (HPMS) based on information quality management.