Studying the Interrelationship amongst various Success Factors for Implementing Six Sigma in Indian Manufacturing SMEs

C., P.; Aggarwal, Remica; Aggarwal, Bhoomica

doi:10.5120/ijca2019919072

Cited by 2 publications

(2 citation statements)

References 15 publications

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“…Sreedharan et al (2018) established them for manufacturing and service enterprises. Jha et al (2019) established CSF for LSS in Indian manufacturing companies. Sindhwani et al (2019) reported CSF when LSS is implemented with other strategies, e.g., Agile and Green.…”

Section: Critical Success Factors (Csf) For Lean Six Sigma (Lss) Using Quality 40mentioning

confidence: 99%

“…Sreedharan et al (2018) used TOPSIS (The Technique for Order of Preference by Similarity to Ideal Solution) methodology to establish hierarchy of critical failure (not success) factors for LSS. Jha et al (2019) established hierarchy of CSF for LSS using ISM (interpretive structural modelling) methodology. Sindhwani et al (2019) followed ISM approach to establish CSF for LSS, Agile, and Green Manufacturing system.…”

Section: Introductionmentioning

confidence: 99%

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Hierarchy of Critical Success Factors (CSF) for Lean Six Sigma (LSS) in Quality 4.0

Yadav

Shankar

Singh

2021

JGBC

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The fourth industrial revolution, often termed as Industry 4.0 or Smart Manufacturing, is influencing all aspects of business management. Application of Industry 4.0 for quality management purpose is termed Quality 4.0. Lean Six Sigma (LSS) implementation process is also getting influenced by Quality 4.0. Use of Lean Six Sigma in Industry 4.0/Quality 4.0 can create differentiation in performance, and will improve competitiveness of organizations, besides making them future ready. Critical Success Factors (CSF) for Lean Six Sigma in Quality 4.0 set-up are recently established. However, the hierarchy of Critical Success Factors (CSF) for Lean Six Sigma under Quality 4.0 framework is not yet available. This paper establishes the hierarchy using multiple methodologies including ISM (Interpretive Structural Modelling) and TISM (Total Interpretive Structural Modelling), MICMAC (cross-impact matrix multiplication applied to classification), and Hierarchical Clustering. Managerial and theoretical implications of this study are presented from both Lean Six Sigma, and Information Technology perspectives.

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Section: Critical Success Factors (Csf) For Lean Six Sigma (Lss) Using Quality 40mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Hierarchy of Critical Success Factors (CSF) for Lean Six Sigma (LSS) in Quality 4.0

Yadav

Shankar

Singh

2021

JGBC

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Critical success factors for lean six sigma in quality 4.0

Yadav

Shankar

Singh

2021

IJQSS

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Purpose Critical success factors (CSF) for lean six sigma (LSS) using quality 4.0 are not researched so far. This study aims to bridge this gap. It also validates CSF already identified for LSS under conventional technologies. Design methodology approach Empirical research using the questionnaire method is conducted. Construct of the questionnaire is checked using Cronbach’s alpha and responses received are analysed using t-test and exploratory factor analysis. Findings In total, 20 factors are evaluated for LSS success. It includes 7 factors related to quality 4.0 technologies and 13 related to the conventional set-up. All 7 quality 4.0 related factors were found critical; whereas, under traditional set-up, 11 factors out of 13 were found critical. Practical implications The study will help enterprises in the fast and effective adoption of quality 4.0 and seamless integration with LSS. The post-Covid-19 business scenario is expected to be information technology focussed. The findings of this study will be useful in these circumstances. Consultants and practitioners can prioritise their efforts based on newly identified CSF. The new revelation about CSF for LSS in quality 4.0 enriches theory as well. Social implications Developing skills based on newly identified CSF will help people in remaining employable in the era of automation, robotics and artificial intelligence which is otherwise ill-famed for destroying jobs. Originality value CSF for LSS using quality 4.0 is a new contribution. It differentiates CSF established earlier for conventional technologies. Moreover, many CSF are common for LSS and industry 4.0, therefore this study will also help in smoother adoption of industry 4.0/quality 4.0 in organisations.

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Studying the Interrelationship amongst various Success Factors for Implementing Six Sigma in Indian Manufacturing SMEs

Abstract: Present research explores various critical success factors for successful implementation of six sigma methodology to Indian small medium enterprises of manufacturing sector. It further tries to study the interrelationship amongst them using ISM methodology.

Cited by 2 publications

References 15 publications

Hierarchy of Critical Success Factors (CSF) for Lean Six Sigma (LSS) in Quality 4.0

Hierarchy of Critical Success Factors (CSF) for Lean Six Sigma (LSS) in Quality 4.0

Critical success factors for lean six sigma in quality 4.0

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