Supply chain information capabilities and performance outcomes: An empirical study of Korean steel suppliers

Mediating effect of IT-enabled capabilities on competitive performance outcomes: An empirical investigation of ERP implementation

“…IT investment is expected to improve the performance of firms in the areas of cost, quality, delivery, product variety, and time to market (Nahm et al, 2003;Krause et al, 2007;Youn et al, 2014). By strategically deploying ERP systems, firms intend to leverage their integrative features and functionality to improve overall operational effectiveness -from product development, sourcing and procurement all the way through manufacturing, quality testing, and delivery.…”

“…ERP system configuration facilitates timely information access for functional specialists. ERP system integration allows rich information access from various information portals Youn et al, 2014). Employees with adequate user training have greater accessibility to the resources, ideas, and insights of other employees from different departments.…”

“…Agility provides firms with the ability to respond and to recover from business disruptions, thus saving processing costs . Information access allows organizational members to eliminate unnecessary waiting time Youn et al, 2014).…”

“…Agility refers to the unique qualities of firms that contribute to their ability to deliver product variety even in very disruptive environments Patel and Jayaram, 2014). Information access allows firms to quickly identify customer product variety requirements (Thatte et al, 2008;Youn et al, 2014). Based on the above arguments, the following assertion is therefore hypothesized:…”

“…These unique resources, such as ERP systems, enable firms to achieve competitive advantages and superior long-term performance. While we understand this logic, ERP implementation strategies can hardly contribute to performance outcomes directly because strategic initiatives influence performance outcomes only to the extent that they are translated into organizational-level capabilities Youn et al, 2014). In order for competitive performance outcomes to be realized, therefore, unique resources, such as ERP implementation strategies, must be integrated with efficient and responsive organizational IT capabilities.…”