Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises

Abstract

PurposeThis research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance (PIP) among small and medium-sized manufacturing enterprises (SMMEs) in Malaysia.Design/methodology/approachThis is a quantitative study in which 163 valid responses were empirically collected from SMMEs in Malaysia via self-administered structured questionnaires.FindingsPerforming a partial least squares–structural equation modelling analysis, the findings revealed that the relationships between SCQM, OLC and PIP are positive and significant. Moreover, OLC partially mediates the relationship between SCQM and product innovation. Serving as a practical guideline, the results of this study stress the fact that managers of SMMEs need to look into the role-specific context of the firm before determining which practices would be effective for their companies.Originality/valueThe value-added additional testing of the mediating effect of OLC is the highlight of this study. This research represents another leap towards redefining and advancing SCQM, especially for SMMEs in the Asian context.

The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence

“…Malaysian SMEs were chosen for our research for several reasons. One of the reasons is that the operating structure and systems of SMEs differ from those of the larger enterprises, as well as those of industrialized nations (Lee et al. , 2021).…”

“…To ensure respondents' anonymity, a random sample technique was used. The first-stage sample size distribution of 600 questionnaires was deemed acceptable, as proposed by TQM literature in the context of SMEs (Lee et al. , 2021; Mendes and Lourenço, 2014).…”

M-commerce adoption among youths in Malaysia: Dataset article

“…The independent variables examined are perceived ubiquity (PQ), perceived usefulness (PU), and perceived ease of use (PEOU) while the mediator is perceived enjoyment (PE), and the dependent variable is the intention to adopt m-commerce (INT). The reliability analysis found the constructs to be above the 0.70 thresholds indicating internal consistency reliability [4] , [5] , [6] , [7] while convergent validity is established with AVE value above 0.5 [8] , [9] , [10] . Meanwhile, discriminant validity is also examined using the Fornell-Larcker criterion (refer to Table 4 ) which requires the AVE of each construct to be compared to the squared inter-construct correlation of the same and other constructs in the model [11] , [12] , [13] .…”

Service-Oriented Modeling for Blockchain-Enabled Supply Chain Quality Information Systems

“…Robinson and Malhotra [1] reviewed the literature on quality management and supply chain management and argued that quality practice must advance from traditional firm-centric and product-based mindsets to an interorganizational supply chain orientation involving customers, suppliers, and other partners. Supply Chain Quality Management (SCQM) is defined as a system-based approach for performance improvement that leverages the opportunities created by upstream and downstream linkages with suppliers and customers [2,3].…”

“…It enables communication between business people in supply chain management and software professionals in service computing. (3) We extend the service-dominant view and reconceptualize the supply chain as a network of service systems. We classify the enterprises' resources into operant resources and operand resources, which separates the causes of quality from the carriers of quality to facilitate the analysis and design of blockchain-enabled quality information systems.…”