Supporting Security and Trust in Complex e-Government Services

Tountopoulos, Vasilios; Giannakoudaki, Ira; Giannakakis, Konstantinos; Korres, Lefteris; Kallipolitis, Leonidas

doi:10.1007/978-3-319-13518-2_15

Cited by 1 publication

(2 citation statements)

References 4 publications

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“…Thus, "this research defines PS of E-Gov services as the degree where a user's believe that PS of E-Gov services it was safety ". These finding are consistent with [48,50], who argued that PT of E-Gov services it was ease of use and useful. See Figure 9.…”

Section: Descriptive and Analysis All Factorssupporting

confidence: 88%

“…As the utilization of smart technologies rises, E-Gov organizations cope with providing security challenges. The subsequent generation of E-Gov systems should incorporate with other types of services like; public deliberation data, regulatory publications, and geospatial information, which improves the applications innovation along with the experience itself [48]. Moreover, possible Threats towards E-Gov is this case could be more complicated, aiming the back-end servers, customer end points, and the communications infrastructure [49].…”

Section: Perceived Security (Ps)mentioning

confidence: 99%

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Integrating IS success model with cybersecurity factors for e-government implementation in the Kingdom of Saudi Arabia

Al-Zahrani

2020

IJECE

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The electronic government (E-Gov) Systems are currently getting recognized as an authentic strategically tool in delivering E-services. Considering the development of information system (IS) as well as the expanding of the internet-based applications in KSA, E-Gov has always been a significant aspect in delivering governmental services. This research has adopted the (IS) success model by both DeLone and McLean (D&M), moreover, it adopted technology acceptance model (TAM) with cybersecurity factors, both models were implemented to discover the status of the IS success then investigate cybersecurity aspects that impact the service efficiency and effectiveness in KSA. Consequently, this research aims to create a model to investigate the IS success model along with cybersecurity factors that influence E-Gov services effectiveness and usage. Therefore, a survey has been applied as the major data gathering approach; the survey has been distributed among 211 users of E-Gov services consistently. Moreover, all research findings were attained through a quantitative method using the structural equation modelling (SEM). Findings revealed that the constructs fundamental of the (IS) success model are strongly influencing users' satisfaction (US) of the E-Gov services; correspondingly, the fundamental constructs factors of cybersecurity with TAM appear to have a strong impacts on perceived risk (PR), in addition, both which affect the E-Gov services towards usage and effectiveness.

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Section: Descriptive and Analysis All Factorssupporting

confidence: 88%

Section: Perceived Security (Ps)mentioning

confidence: 99%