Sustainability performance efficiency in the banking sector

Zyznarska-Dworczak, Beata; Fijałkowska, Justyna; Garsztka, Przemysław; Sačer, Ivana Mamić; Mokošová, Daša; Săndulescu, Maria-Silvia

doi:10.1080/1331677x.2023.2218473

Economic Research-Ekonomska Istraživanja

2023

DOI: 10.1080/1331677x.2023.2218473

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Sustainability performance efficiency in the banking sector

Beata Zyznarska-Dworczak

Justyna Fijałkowska

Przemysław Garsztka

et al.

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2024

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Cited by 3 publications

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A knowledge-based directional multicriteria framework with defuzzified subset of preferences for sustainable banking strategy analysis

Nepomuceno,

de Carvalho,

Poleto

et al. 2024

IJBM

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PurposeThis article presents a methodological application of decision support with the purpose of identifying and better aligning sustainable banking strategies. Those strategies are based on best practices declared by employees and conducted during efficient periods affecting sustainable production, the health quality of clients, the organization’s profitability and social impact on the local community across different sectors.Design/methodology/approachThe approach involves a two-phase process: first, it employs directional data envelopment analysis (DEA) to benchmark knowledge based on employee opinions gathered through interviews to evaluate strategies related to banking services; then, using the best-worst method and ELECTRE outranking incorporating elements of fuzzy set theory based on an experienced decision-maker’s input, sustainable banking strategies are ranked according the different perspectives for leveraging outputs from the first step.FindingsThe outcomes yield a ranking of strategies, emphasizing the crucial role of technology in banking services while highlighting the need for more agile services to ensure customer satisfaction. This underscores the necessity of aligning with the market perspective, as fintech companies are reshaping the socio-technological-environmental landscape of financial services.Research limitations/implicationsThe research combined DEA and multicriteria analysis in the context of the banking sector, providing a comprehensive and analytically robust approach translated as a decision-making framework for promoting sustainability by aligning operational efficiency and social responsibility. These tools can guide banks in adopting more sustainable practices that benefit the institution, society and the environment.Practical implicationsDecisions in the banking sector encompass a wide array of concepts, from internal technical factors to customer feedback on service processes and offerings. The proposed approach considers decision analysis in complex environments, and the application developed in this study considered not only internal banking activity-oriented concepts but also the preferences of human agents developing them and the managerial perspective focused on issues involving components associated with sustainability.Originality/valueBy integrating DEA with multicriteria analysis, this study paves the way for a more efficient, environmentally conscious and socially responsible management scenario in the Brazilian banking sector. This research assesses operational efficiency and offers a comprehensive framework for selecting and implementing sustainable practices in the banking sector.

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A knowledge-based directional multicriteria framework with defuzzified subset of preferences for sustainable banking strategy analysis

Nepomuceno,

de Carvalho,

Poleto

et al. 2024

IJBM

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ESG Reporting of Commercial Banks in Poland in the Aspect of the New Requirements of the Directive on Corporate Reporting in the Field of Sustainable Development (CSRD)

Matuszak-Flejszman,

Łukaszewski,

Banach

2024

Sustainability

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For several years, commercial banks in Poland have been reporting activities related to the impact on the environment, society, and corporate governance (ESG). However, only new guidelines, mandatory for many entities, including banks, will allow for comparing these reports, which will be of great importance mainly for investors. The forms of these reports were and still are different, difficult to compare in individual years, and difficult to compare between banks. The article aims to present the banks’ preparation for the new reporting rules based on the latest ESG reports. The research was conducted in four groups of commercial banks operating in Poland. These are the largest companies listed in the WIG Banks sub-index of the Warsaw Stock Exchange. Gaps in the preparation of these banks for non-financial reporting were identified. The non-financial reports of the banks studied have significant information potential that can be used by various stakeholder groups, including investors, customers, employees, regulators, and local communities. However, the comparability of ESG reports is one of the key challenges faced by both reporting banks and users of these reports. The research results can be used both in scientific works and by bank representatives to improve non-financial reports.

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Bank Business Sustainability: Bibliometric Analysis

Verawati,

Budhi,

Setyari

et al. 2024

JCFMBS

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Economic development that only focuses on growth often has negative impacts, encouraging the emergence of the concept of sustainable development that balances economic, environmental, and social aspects. This concept, supported by the United Nations and various parties, is the basis for sustainable development goals until 2030, covering human, social economic, and environmental development. Sustainability, introduced in 1987, integrates environmental, social, and economic aspects or the triple bottom line in business standards and practices. The development of sustainable banking is still in its infancy, with some banks starting to adopt environmental and social policies. This research examines risk policies to support sustainable development in commercial banking through an analysis of 50 articles. The results show that economic and social efficiency, stability, and environmental contribution are important in assessing bank sustainability. Internal factors such as risk management and financial health, as well as external factors such as regulations and macroeconomic conditions are very influential.

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Sustainability performance efficiency in the banking sector

Cited by 3 publications

References 55 publications

A knowledge-based directional multicriteria framework with defuzzified subset of preferences for sustainable banking strategy analysis

A knowledge-based directional multicriteria framework with defuzzified subset of preferences for sustainable banking strategy analysis

ESG Reporting of Commercial Banks in Poland in the Aspect of the New Requirements of the Directive on Corporate Reporting in the Field of Sustainable Development (CSRD)

Bank Business Sustainability: Bibliometric Analysis

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