Switching Clinics: Patient Autonomy over the Course of Their Careers in Consumer Medicine

Abstract

Patient autonomy, or the right to make decisions about medical care, is usually examined either within clinical encounters with medical providers or outside of clinics via social movements to transform care. These perspectives, however, may miss how patients exercise autonomy outside of clinical encounters while remaining in conventional care. Through in-depth interviews with 61 people who pursued fertility treatment in New York City, this article argues that one important way that people exert autonomy in consumer medicine is by switching clinics. This study finds that nearly half of participants switched clinics to reorient their patient careers that were not progressing satisfactorily, attempting to reset, redirect, and escalate them. This article emphasizes that patients exercise autonomy not just over treatment decisions but also over the direction and progress of patient careers themselves. This article suggests that patients’ disparate opportunities to elect to switch medical practices represents an inequity in consumer medicine.