2020
DOI: 10.1371/journal.pone.0240373
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Systematic framework to assess social impacts of sharing platforms: Synthesising literature and stakeholder perspectives to arrive at a framework and practice-oriented tool

Abstract: (1) Background Research and user experience suggests both positive and negative social impacts resulting from practices in the sharing economy: social cohesion vs. gentrification; inclusiveness vs. discrimination; flexible employment vs. exploitation. However, as yet, there is no framework for understanding or assessing these social impacts holistically.

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Cited by 22 publications
(12 citation statements)
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References 147 publications
(299 reference statements)
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“…Digital technologies may therefore both increase or decrease motivational work characteristics, satisfaction, and social wellbeing [ 3 , 60 , 61 ], and this uncertain and everchanging world of work may evoke both positive and negative psychological states (see Fig 2 ). One worker might perceive this uncertainty as interesting, exciting, a learning opportunity, or socially encouraged, while another perceives it as rather stressful, precarious, or overwhelming [ 51 , 62 , 63 ].…”
Section: Implications For Psychological Healthmentioning
confidence: 99%
“…Digital technologies may therefore both increase or decrease motivational work characteristics, satisfaction, and social wellbeing [ 3 , 60 , 61 ], and this uncertain and everchanging world of work may evoke both positive and negative psychological states (see Fig 2 ). One worker might perceive this uncertainty as interesting, exciting, a learning opportunity, or socially encouraged, while another perceives it as rather stressful, precarious, or overwhelming [ 51 , 62 , 63 ].…”
Section: Implications For Psychological Healthmentioning
confidence: 99%
“…Third, social sustainability is oriented towards social justice and social cohesion through support for the distribution of land resources and production factors, increasing the role of women and fulfilling job opportunities towards improving community welfare. A cohesive society is characterized by the availability of basic facilities, equality, economic inclusion, democracy, and social solidarity towards the realization of the values of openness, trust, empowerment, and community solidarity (Curtis et al, 2020;Jayakody et al, 2022). Thus, the sustainability of the new urban area is implemented through the integration of the natural system, development system, and urban social system of the Mamminasata Metropolitan.…”
Section: Sustainability Of Mamminasata Metropolitan New City Area Dev...mentioning
confidence: 99%
“…Increased customer empowerment and coproduction (Voorberg, 2015) Potential negative impacts on health and exacerbation of health inequities: potential selection of more interested and advantaged users (Curtis et al, 2020).…”
Section: Sharing Economy and Digital Transformationmentioning
confidence: 99%