Systemic View to Understanding Design Change Causation and Exploitation of Communications and Knowledge

Yap, Jeffrey Boon Hui; Skitmore, Martin; Gray, Jason; Shavarebi, Kamran

doi:10.1177/8756972819829641

Cited by 40 publications

(40 citation statements)

References 86 publications

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“…If leaders expect employees to perform a task, they need to provide them with a clear job definition and explain what is expected from them. Therefore, communication is of vital importance in KM (Ribière and Sitar, 2003;Yap et al, 2019).…”

Section: Knowledge-oriented Leadershipmentioning

confidence: 99%

Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance

Gürlek

Çemberci

2020

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Purpose Drawing on knowledge-based theory, contingency theory of leadership, social learning theory and resource-based view, this study aims to investigate the relationships among knowledge-oriented leadership (KOL), knowledge management capacity (KMC), innovation performance (IP) and organizational performance (OP). Design/methodology/approach The relationships were examined using the serial mediation model of Hayes (2013). Data were collected from the firms (N = 502) operating in technology development zones in Turkey. The sample size corresponds to 10% of total number of the firms. Within the scope of a policy called National Technology Move by public authority, Turkey has been making strong investments to produce original and advanced technology products. A significant portion of these investments is directed toward technology development zones. Therefore, research on this topic may be of interest in Turkey. It should also be noted that Turkey is a developing country and is one of the world’s 20 largest economies. Findings The findings show that KMC and IP serially mediate the effect of KOL on OP. In the light of the findings, KOL establishes the eligible conditions for the improvement of KMC. Enhanced KMC transforms into innovation, and as a result, OP increases. As a result, this research shows that Turkish firms under the leadership of knowledge-oriented leaders have high KMC, innovation performance and firm performance. These findings can serve as a valuable benchmark for future studies in developing countries. Research limitations/implications The current research has several limitations. It was carried out on the firms operating in technology development zones in Turkey. Future researches can be conducted on the firms outside the technology development zones. Second, this research was carried out in Turkey. The study was conducted in a specific national context covering only Turkish firms. It is recommended that readers be cautious when generalizing the results to different contexts (e.g. other countries and industries). Future researches can be conducted on the firms located in technology development zones in different countries. This may allow the comparison of countries. Turkey is a developing country. For this reason, developing countries should be taken into consideration in the comparison between countries, not developed countries such as the USA and European countries. Third, this is a cross-sectional study. Therefore, it does not reveal the changes in research variables over time. Longitudinal data collection is recommended for future researches. Practical implications The research findings are turned into a slogan and the firms are recommended the following perspective: more innovation for strong performance; a strong KMC for innovation; and for all, a strong knowledge-oriented leadership. Originality/value KOL is a quite new research field. The current study makes a significant contribution to the literature by revealing the fact that KOL is effective in increasing OP. In addition, testing via the serial mediation model the relationships which put forward how KOL increases OP, this study sheds light on organizational outcomes of KOL. There is an important gap in the search for leadership characteristics that allow knowledge-intensive firms to improve their KMC, innovation and firm performance. Therefore, this research is an important step toward filling this gap.

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Section: Knowledge-oriented Leadershipmentioning

confidence: 99%

Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance

Gürlek

Çemberci

2020

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“…In another study, Leischow et al [42] discussed the importance of systems thinking in marketing by implementing a systemic approach to marketing management. Systems thinking approach was also adopted in risk management [47][48][49], medicine management [50][51][52], project management [53][54][55], quality management [56,57], and many other domains of management.…”

Section: Systems Thinking: Overview and Applicationmentioning

confidence: 99%

An Assessment of Individuals’ Systems Thinking Skills via Immersive Virtual Reality Complex System Scenarios

Dayarathna

Karam

Jaradat

et al. 2021

Systems

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This study utilized the application of authentic Virtual Reality (VR) to replicate the real-world complex system scenarios of a large retail supply chain. The proposed VR scenarios were developed based on an established systems thinking instrument that consists of seven dimensions: level of complexity, independence, interaction, change, uncertainty, systems’ worldview, and flexibility. However, in this study, we only developed the VR scenarios for the first dimension, level of complexity, to assess an individual’s Systems Thinking Skills (STS) when he or she engages in a turbulent virtual environment. The main objective of this study was to compare a student’s STS when using traditional ST instruments versus VR scenarios for the complexity dimension. The secondary aim was to investigate the efficacy of VR scenarios utilizing three measurements: Simulation Sickness Questionnaire (SSQ), System Usability Scale (SUS), and Presence Questionnaire (PQ). In addition to the three measures, NASA TLX assessment was also performed to assess the perceived workload with regards to performing the tasks in VR scenarios. The results show students’ preferences in the VR scenarios are not significantly different from their responses obtained using the traditional systems skills instrument. The efficacy measures confirmed that the developed VR scenarios are user friendly and lie in an acceptable region for users. Finally, the overall NASA TLX score suggests that users require 36% perceived work effort to perform the activities in VR scenarios.

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“…In another study, Yap et al (2017) opine that communication effectiveness and team cohesiveness among the key stakeholders significantly influence knowledge sharing. In this regard, effective KM can facilitate capacity building through best practices and reusable project knowledge (Yap et al , 2018; Yap et al , 2019).…”

Section: Construction Industry Perspectivementioning

confidence: 99%

“…In another study in Thailand, Teerajetgul and Chareonngam (2008) assert that tacit knowledge gained from experiences benefited construction projects for enhancing intuitive judgement and improving individual performance. Adopting and adapting project knowledge for reuse save on valuable resources in “reinventing the wheel” (duplicated efforts) and avoid critical mistakes using proven best practices learned from previous projects (Yap et al , 2018; Yap et al , 2019).…”

Section: Construction Industry Perspectivementioning

confidence: 99%

Investigating the principal factors impacting knowledge management implementation in construction organisations

Yap

Toh

2019

JEDT

Self Cite

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Purpose Knowledge management (KM) is crucial to ensure construction organisations effectively take advantage of existing expertise, engendering faster and more effective decision-making. Most importantly, it helps organisations to learn from past experiences. Despite its increasing academic attention, the implementation of KM is still relatively slow across the construction industry. Therefore, the purpose of this study is to gain a renewed understanding of the extent of KM practices in construction. Design/methodology/approach Quantitative approach using a questionnaire survey was used to prioritise the 15 critical factors and 9 enables of knowledge creation. Finally, an exploratory factor analysis is used to determine the principal elements of successful KM implementation in construction. Findings KM in a construction organisation is significantly influenced by knowledge sharing, collaboration, learning from mistakes, employee training and knowledge strategy. On the other hand, knowledge is created mostly through project mistakes, individual constant self-improvement, challenging barrier, review session and brainstorming discussion. With factor analysis technique, three underlying factors impacting KM practices are capacity and capability improvement, long-term commitment and innovation and synergetic working culture. Research limitations/implications Questionnaire survey was used as the single data collection instrument. The findings of the current study shed light on the salient issues affecting KM practices in construction but may not generalise to organisations operating in other industries. Practical implications These findings can support first-order KM implementation decision-making and enable the exploitation of existing knowledge assets towards achieving sustainable development and competitive advantage. Originality/value Effective KM practices are about finding the best ways to deliver the right knowledge to the right person at the right time, enabling informed decision-making and improving operational efficiencies. The contribution of this study is built upon the examination of the underlying factors of KM implementation; the findings provide insights into the core aspects of KM practices, facilitating managers in prioritising KM strategies that are really going to make a difference.

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Systemic View to Understanding Design Change Causation and Exploitation of Communications and Knowledge

Cited by 40 publications

References 86 publications

Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance

Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance

An Assessment of Individuals’ Systems Thinking Skills via Immersive Virtual Reality Complex System Scenarios

Investigating the principal factors impacting knowledge management implementation in construction organisations

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