Systemization of Knowledge (SoK): Creating a Research Agenda for Human-Centered Real-Time Risk Detection on Social Media Platforms

Alsoubai, Ashwaq; Park, Jinkyung; Qadir, Sarvech; Stringhini, Gianluca; Razi, Afsaneh; Wisniewski, Pamela J.

doi:10.1145/3613904.3642315

Proceedings of the CHI Conference on Human Factors in Computing Systems 2024

DOI: 10.1145/3613904.3642315

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Systemization of Knowledge (SoK): Creating a Research Agenda for Human-Centered Real-Time Risk Detection on Social Media Platforms

Ashwaq Alsoubai,

Jinkyung Park,

Sarvech Qadir

et al.

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2024

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Teen Talk: The Good, the Bad, and the Neutral of Adolescent Social Media Use

Alluhidan,

Akter,

Alsoubai

et al. 2024

Proc. ACM Hum.-Comput. Interact.

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The debate on whether social media has a net positive or negative effect on youth is ongoing. Therefore, we conducted a thematic analysis on 2,061 posts made by 1,038 adolescents aged 15-17 on an online peer-support platform to investigate the ways in which these teens discussed popular social media platforms in their posts and to identify differences in their experiences across platforms. Our findings revealed four main emergent themes for the ways in which social media was discussed: 1) Sharing negative experiences or outcomes of social media use (58%, n = 1,095), 2) Attempts to connect with others (45%, n = 922), 3) Highlighting the positive side of social media use (20%, n = 409), and 4) Seeking information (20%, n = 491). Overall, while sharing about negative experiences was more prominent, teens also discussed balanced perspectives of connection-seeking, positive experiences, and information support on social media that should not be discounted. Moreover, we found statistical significance for how these experiences differed across social media platforms. For instance, teens were most likely to seek romantic relationships on Snapchat and self-promote on YouTube. Meanwhile, Instagram was mentioned most frequently for body shaming, and Facebook was the most commonly discussed platform for privacy violations (mostly from parents). The key takeaway from our study is that the benefits and drawbacks of teens' social media usage can co-exist and net effects (positive or negative) can vary across different teens across various contexts. As such, we advocate for mitigating the negative experiences and outcomes of social media use as voiced by teens, to improve, rather than limit or restrict, their overall social media experience. We do this by taking an affordance perspective that aims to promote the digital well-being and online safety of youth "by design."

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Teen Talk: The Good, the Bad, and the Neutral of Adolescent Social Media Use

Alluhidan,

Akter,

Alsoubai

et al. 2024

Proc. ACM Hum.-Comput. Interact.

View full text Add to dashboard Cite

show abstract

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Systemization of Knowledge (SoK): Creating a Research Agenda for Human-Centered Real-Time Risk Detection on Social Media Platforms

Cited by 1 publication

References 122 publications

Teen Talk: The Good, the Bad, and the Neutral of Adolescent Social Media Use

Teen Talk: The Good, the Bad, and the Neutral of Adolescent Social Media Use

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