Teaching ERP in logistics curriculum: a case experience from Sweden

Hilletofth, Per; Hilmola, Olli‐Pekka; Ujvari, Sandor

doi:10.1504/ijbis.2010.035047

Cited by 9 publications

(2 citation statements)

References 42 publications

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“…Information systems are needed to achieve this because of complex supply chain structures and processes (Hilletofth, 2010). One information system that has been crucial in operating and managing supply chains efficiently and effectively is the enterprise resource planning (ERP) system (Hilletofth et al , 2010). The ERP system provides seamless integration of processes across functional areas with improved workflow and standardization, as well as access to real-time and up-to-date data (Umble et al , 2003).…”

Section: Introductionmentioning

confidence: 99%

Critical success factors for ERP system implementation: a user perspective

Reitsma

Hilletofth

2018

EBR

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Purpose The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Design/methodology/approach The research was conducted in two successive steps. First, a literature review was conducted to derive CSFs for ERP system implementation. Second, a survey was conducted to evaluate the importance of these CSFs from a user perspective. Data were collected through a questionnaire that was distributed within a German manufacturer and was developed based on the CSFs found in the literature. Gray relational analysis (GRA) was used to rank the CSFs in order of importance from a user perspective. Findings The findings reveal that users regard 11 of the 13 CSFs found in the literature as important for ERP system implementation. Seven of the CFSs were classified as the most important from a user perspective, namely, project team, technical possibilities, strategic decision-making, training and education, minimum customization, software testing and performance measurement. Users regarded 2 of the 13 CSFs as not important when implementing an ERP system, including organizational change management and top management involvement. Research limitations/implications One limitation of this study is that the respondents originate from one organization, industry and country. The findings may differ in other contexts, and thus, future research should be expanded to include more organizations, industries and countries. Another limitation is that this study only evaluates existing CSFs from a user perspective rather than identifying new ones and/or the underlying reasons using more qualitative research. Practical implications A better understanding of the user perspective toward CSFs for ERP system implementation promises to contribute to the design of more effective ERP systems, a more successful implementation and a more effective operation. When trying to successfully implement an ERP system, the project team may use the insights from the user perspective. Originality/value Even though researchers highlight the important role users play during ERP system implementation, their perspective toward the widely discussed CSFs for ERP system implementation has not been investigated comprehensively. This study aims to fill this gap by evaluating CSFs derived from the literature from a user perspective.

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Section: Introductionmentioning

confidence: 99%

Critical success factors for ERP system implementation: a user perspective

Reitsma

Hilletofth

2018

EBR

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“…In a report focused on how to develop engineering education, one key suggestion is that the cooperation with the trade and industry should be integrated. In this context, theory and practice should be mixed in a project-based setup, as to increase the practical content to create knowledge (Nilsson, 1999;Hilletofth et al, 2010), which is similar to that what already exists in some cases in the industry (Andersson et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Using the industry as a model for better learning experience in higher education

Eriksson

Manfredsson

Hilletofth

2016

IJMIE

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Using the industry as a model for better learning experience in higher education. International Journal of Management in Education (IJMIE), AbstractThe aim of this study is to evaluate how industrial approaches to learning can be introduced into logistics/supply chain management (SCM) education programs in a university setting. This issue has been examined through two case studies. The first case study outlines the current state of a bachelor education program in logistics/SCM at the University of Borås in Sweden. The second case study illustrates two education programs for practitioners in an international electronics company from Sweden. The investigated university education program has several practical goals, but few practical learning situations. The industrial case study illustrates how practical learning situations can be incorporated into the education program and this may help to improve skills and confidence of the students. Practical learning situations seem positive, but need consideration to when they are to be included in the education program.

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