Abstract:improvement, including holding the specimens on ice until the conclusion of the test, rapid "pull rate" while obtaining specimens, and forceful transfer of specimens to tubes. Once the focus for improvement was defined, education of the staff on proper specimen collection and handling techniques was done. Every specimen was scrutinized for hemolysis. We partnered with the experts in our lab to evaluate our performance. Feedback was received each week for six weeks. At the end of this time, it was determined th… Show more
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