Technological capability, social capital and the launch strategy for innovative products

Hsieh, Ming-Kai; Tsai, Kuen‐Hung

doi:10.1016/j.indmarman.2006.01.002

Cited by 102 publications

(77 citation statements)

References 66 publications

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“…Technological capability is becoming extremely important because responding to dynamic market needs requires the development of new products that are increasingly nested in new technologies (Hsieh & Tsai, 2007) and such technologies change very rapidly (Handfield & Bechtel, 2002), thereby necessitating firms to keep abreast with this technological change. Firms with well developed technological capabilities tend to be high performing (Lavie, Kang, & Rosenkopf, 2011;McEvily, Eisenhardt, & Prescott, 2004) because mastering state of the art technologies allows them to pioneer in process innovations leading to competitive advantage through efficiency gains (Teece et al, 1997).…”

Section: Technological Capability Absorptive Capacity and Performancementioning

confidence: 99%

“…In the absence of a systematic, empirical testing of these relationships, we cannot be confident about how TC and CRC affect ACAP and synergistically contribute to organizational performance. This gap needs to be addressed because a firm's technological and customer relationship capabilities are becoming crucial to produce new products and services in order to respond to the dynamic market needs (see Handfield & Bechtel, 2002;Hsieh & Tsai, 2007).…”

Section: Introductionmentioning

confidence: 99%

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Absorptive capacity and performance: The role of customer relationship and technological capabilities in high-tech SMEs

Tzokas

Kim

Akbar

et al. 2015

Industrial Marketing Management

227

158

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This study focuses on how the interplay between a firm's absorptive capacity (ACAP), and its technological and customer relationship capability contributes to its overall performance. Using structural equation modeling in a sample of 158 firms (316 questionnaires, two respondents per firm) from South Korea's semiconductor industry, we find that a firm's ACAP leads to better performance in terms of new product development, market performance and profitability when used in combination with the firm's capability to engage state of the art technologies in its new product development program (NPD) (technological capability) as well as cultivate strong customer relationships to gain customer insight in NPD (customer relationship capability). By highlighting the interactive nature of absorptive capacity's antecedents and how these relate to firms' performance, this study contributes to the understanding of the role of ACAP as a mechanism for translating external knowledge into tangible benefits in high-tech SMEs, thus leading to important theoretical and practical implications.

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Section: Technological Capability Absorptive Capacity and Performancementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Absorptive capacity and performance: The role of customer relationship and technological capabilities in high-tech SMEs

Tzokas

Kim

Akbar

et al. 2015

Industrial Marketing Management

227

158

View full text Add to dashboard Cite

show abstract

“…It is often the driving force of a firm's innovation and the source of a firm's long-term competitive advantage (Hsieh and Tsai, 2007). To respond to the changing needs and requirements of customers, firms usually need to continually use new technologies to make improvements to existing products or to create new products and services.…”

Section: H2 Supplier Collaboration Positively Mediates the Relationsmentioning

confidence: 99%

Customer orientation and innovation: A comparative study of manufacturing and service firms

Wang

Zhao

Voss

2016

International Journal of Production Economics

139

112

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This study investigates the effect of customer orientation on innovation performance in manufacturing and service firms by comparing their innovation mechanisms. Based on a sample of 1,646 manufacturing firms and 686 service firms, our results indicate that customer orientation positively affects service innovativeness and product innovativeness in service firms and manufacturing firms, respectively, and that such effects are mediated by two important firm resources: supplier collaboration and technological capability.However, customer orientation has a stronger total effect on innovativeness and supplier collaboration has a stronger mediating effect on the relationship between customer orientation and innovativeness in service firms. Although many previous studies have indicated that technological capability is relatively unimportant in service firms, our analyses indicate that it is now an equally important factor in service innovation and manufacturing innovation. These findings contribute to our understanding of innovation in the service and manufacturing industries, and to the literature on customer orientation, the resource-based view of the firm, and service-dominant logic.

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“…For a firm, competitive advantage not only is dependent on research and development but also is enhanced by potential technology [60,66]. In reality, most of the firm is unable to have up-to-date technology developed in-house because of the increasingly complex nature of technology and short product life cycles.…”

Section: Proposed Sbmcc Measuresmentioning

confidence: 99%

Understanding Innovation for Sustainable Business Management Capabilities and Competencies under Uncertainty

Liao

Tseng

et al. 2015

Sustainability

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Abstract:In recent years, many firms have come to understand that innovation is an important issue in sustainable business management, as it helps improve firm capabilities and competencies. Because of the fiercely competitive environment in the hotel industry, innovation has become a critical factor in the process of hotel differentiation, leading to sustainable business success. However, the literature has not thoroughly examined the role of innovation or the hierarchical structure of the capabilities and competencies in sustainable business management. This study adopts interval-valued triangular fuzzy numbers and grey relational analysis to provide a competitive priority ranking for the aspects and criteria that assist firms in decision-making. The study results indicate that innovation in technology capabilities and networking and social capabilities-in addition to competencies in systemic thinking-are the most important aspects of sustainable business management. In particular, this study indicates that to succeed in building a sustainable business in the hotel industry, firms should upgrade and integrate their business technologies, collaborate with actors inside and outside the firm, build trust as well as a shared vision that includes common agreement, and develop competencies in inventive thinking to support innovation and foster changes in strategy, structure, administrative procedures, and systems when necessary. OPEN ACCESSSustainability 2015, 7 13727

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Technological capability, social capital and the launch strategy for innovative products

Cited by 102 publications

References 66 publications

Absorptive capacity and performance: The role of customer relationship and technological capabilities in high-tech SMEs

Absorptive capacity and performance: The role of customer relationship and technological capabilities in high-tech SMEs

Customer orientation and innovation: A comparative study of manufacturing and service firms

Understanding Innovation for Sustainable Business Management Capabilities and Competencies under Uncertainty

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