Technological Dynamism And Digital Transformation Of Modern Economics

Krasota, Tatyana

doi:10.15405/epsbs.2020.10.05.190

Cited by 1 publication

(1 citation statement)

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“…The utilization of digital technologies, spanning organizational and economic realms, along with the introduction of novel products and services to students, significantly impacts three key dimensions: the evolution of the value proposition, the value creation model, and the customer interaction model (Pousttchi et al, 2019). Consequently, as highlighted by Krasota et al (2020), the core of digital transformation appears to hinge on the advancement of a technological framework, the ramifications of which extend progressively across both internal organizational dynamics and the served market landscape.…”

Section: Description Of the Models Under Analysis Digital Transformat...mentioning

confidence: 99%

Digital transformation and student satisfaction at the Autonomous University of Chile

Muñoz Acuña,

Hernández-Perlines,

Ibarra Cisneros

2024

JMBE

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The great advances that derive from the technological revolution 4.0 have permeated higher education institutions, which have been forced to initiate extensive transformation processes that consider the integration of digital technologies to guarantee student satisfaction, maintain their social validity and ensure their sustainability. In this article, focused on the case of the Autonomous University of Chile, the existence of causal relationships between the Digital Transformation model of that University and the Student Satisfaction Index model proposed by Turkyilmaz, Temizer and Oztekin (2018) is demonstrated. The objective of the research was to determine the impact of the digital transformation on the student’s satisfaction of that University. The structural equation modeling technique was applied, using the data obtained from a questionnaire applied to 313 students at that University in the month of May 2023. The analyzes carried out empirically validated the proposed theoretical model, demonstrating that perceived quality is the variable that has the greatest effect on student satisfaction, and finding that the expectations created regarding the results of the digital transformation of the University have a negative influence on the satisfaction; In other words, the higher the expectations about digital transformation, the more difficult it will be to satisfy students and achieve their loyalty to the institution.

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Section: Description Of the Models Under Analysis Digital Transformat...mentioning

confidence: 99%

Digital transformation and student satisfaction at the Autonomous University of Chile

Muñoz Acuña,

Hernández-Perlines,

Ibarra Cisneros

2024

JMBE

View full text Add to dashboard Cite

show abstract

Technological Dynamism And Digital Transformation Of Modern Economics

Abstract: This is an Open Access article distributed under the terms of the Creative Commons Attribution-Noncommercial 4.0 Unported License, permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Cited by 1 publication

References 10 publications

Digital transformation and student satisfaction at the Autonomous University of Chile

Digital transformation and student satisfaction at the Autonomous University of Chile

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