Technology acceptance toward e‐government initiative in Royal Thai Navy

Abstract

PurposeThis paper aims to show how the adopted technology acceptance model (TAM) is used to measure the acceptance of internet use by naval officers in the Naval Department for the e‐government initiative in Thailand.Design/methodology/approachThe study used two research methodologies for gathering data: the TAM questionnaire and interview. The TAM questionnaire was used to measure naval finance officers' perceptions on the internet and to find the relationship between the 12 external factors (independent factors) and dependent factors within the research framework of the study. The interview was used to explore internet use acceptance in a public organization, and to discover how government officers at one public organization felt about the e‐government initiative and internet usage within their organization.FindingsThe study analysis shows that the external factors influencing naval officers' perception on internet use acceptance were: prior experience, job relevance, commitment, trust, and autonomy. However, training and infrastructure problems are other important factors that can also lead to the acceptance of internet use.Originality/valueThe study outcome can provide useful information to help the organization improve its capacity for successfully implementing the e‐government initiative. Simultaneously, the study can also be used as a guideline for e‐government initiative implementation in other public organizations. As a result, this will lead to a successful e‐government initiative in Thailand.

Measuring e-Excise Tax Success Factors: Applying the DeLone

“…The rapid growth of e-Commerce amongst private sectors and Internet usage amongst citizens has vastly stimulated e-Government initiatives, which provide more channels for public services via the Internet [19], [42]. For example, the People's Republic of China has been determined to develop e-Government continually since mid-1980s [47].…”

Diversity and Diffusion of Theories, Models, and Theoretical Constructs in eGovernment Research

“…Five studies [20,24,29,52,58] used TAM and TPB together, four of them [6,24,48,77] used even three theories or models, whereas three [32,68,74] Survey: [6], [8], [9], [12], [16], [20], [24], [29], [32], [48], [49], [52], [58], [63], [67], [68], [74], [77], [76], [79], [86]; Interview: [84], [86], [89]; Secondary Data Analysis: [31]; Case Study: [69] Information System Success Model (DeLone and McLean, 1992McLean, , 2003 Survey: [19], [22], [30], [32], [55], [59], [65], [68], [74], …”

Ηλεκτρονική Διακυβέρνηση Στη Διοίκηση Της Εκπαίδευσης: Διερεύνηση Των Παραγόντων Που Επηρεάζουν Την Πρόθεση Χρήσης Της Από Τα Στελέχη Της Εκπαίδευσης

“…Στη βιβλιογραφία υπάρχουν παρόμοιες έρευνες με την παρούσα, σε τομείς της δημόσιας διοίκησης, όπως σε δήμους της Ισπανίας (Gonzalez et al, 2007) ή στην εθνική άμυνα της Ταϊλάνδης (Vathanopas et al, 2008). Για παράδειγμα οι Vathanopas et al (2008) στην έρευνά τους μέτρησαν την αποδοχή της χρήσης του διαδικτύου από τους αξιωματικούς του Ναυτικού της Ταϊλάνδης, χρησιμοποιώντας το Μοντέλο Αποδοχής της Τεχνολογίας.…”

“…Για παράδειγμα οι Vathanopas et al (2008) στην έρευνά τους μέτρησαν την αποδοχή της χρήσης του διαδικτύου από τους αξιωματικούς του Ναυτικού της Ταϊλάνδης, χρησιμοποιώντας το Μοντέλο Αποδοχής της Τεχνολογίας. Σημαντικότερα ευρήματα ήταν ότι η αντίληψη των αξιωματικών επηρεάζεται από παράγοντες όπως η προηγούμενη εμπειρία, η σχετικότητα με την εργασία τους, η εμπιστοσύνη και η αυτονομία.…”