Technology and change management in academic libraries: An overview and literature review

Atkinson, Jeremy

doi:10.1016/b978-0-12-822807-4.00002-6

Cited by 4 publications

(7 citation statements)

References 97 publications

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“…[19] There is a surfeit of options for learning, such as, libraries, experiences, discussions, and practices; however, in today's electronic world, [13,20,21] the e-learning (computerbased learning) ecosystem is assimilating all stakeholders with procedures and the latest technology. [22][23][24][25][26] Consistent with the e-learning approach, electronic-library is gaining attention in the current era, allowing all users to access wellmanaged knowledge repositories [27][28][29][30][31][32] .…”

Section: Introductionmentioning

confidence: 99%

Nexus between integrating technology readiness 2.0 index and students’ e-library services adoption amid the COVID-19 challenges: Implications based on the theory of planned behavior

Rahmat

Raza

Zahid

et al. 2021

Preprint

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Background The advent of the pandemic COVID-19 has resulted in a global crisis that resulted in the closure of universities and educational institutions worldwide. This study aims to explore the determinants of students’ intention towards e-library services usage amid the challenging time of the COVID-19 pandemic. This paper reviews the technology-oriented individual attitude based on four dimensions of the technology readiness 2.0 index factors, which affect medical students’ perspectives. Materials and methods The authors provided a self-administered questionnaire to medical students to investigate their e-library adoption attitude during the COVID-19 crisis. The authors distributed 542 questionnaires, received 361 complete responses and analyzed the data through path modeling/partial least squares structural equations modeling technique (PLS-SEM) with the smart PLS software version 3.3.3. The structural equation-modelling tool permits the estimation of results. Results The main finding revealed that medical students have a positive and explicit approach to use the services available at the e-library. Technology use and online services helped students continue their educational needs in the advent of the current pandemic COVID-19. Attitude and subjective norms have significant influence and are strong predictors of intention. However, due to inadequate support for the government side, the perceived behavioural control has an insignificant impact on intention. This paper indicated one of the pioneers investigating the determinants of e-library adoption among medical students based on technology-oriented personality traits, employing the four dimensions of the technology readiness 2.0 index during the challenges of the COVID-19 outbreak. Conclusion The study’s findings provide useful insight that offers valuable insights to implement specific strategies from the government officials to address medical students’ uncertainties and increase the technology adoption amid the COVID-19 pandemic in medical education for developing nations.

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Section: Introductionmentioning

confidence: 99%

Nexus between integrating technology readiness 2.0 index and students’ e-library services adoption amid the COVID-19 challenges: Implications based on the theory of planned behavior

Rahmat

Raza

Zahid

et al. 2021

Preprint

View full text Add to dashboard Cite

show abstract

“…Resistance to change may not originate from all staff, but may be attributed to individual levels of reactions, perceptions, and assumptions of individuals within an organization (Atkinson 2021). Nevertheless, given that change may be met with strong resistance from employees, which may end in the fear to initiate such processes in organizations, Lauer (2021) cautioned it is important to overcome these obstacles and to dare to change since standstill normally leads to organizational failure.…”

Section: Literature Reviewmentioning

confidence: 99%

“…In particular, the literature on change management regarding staff rotation or transfer has received very little attention in the literature of library administration in Ghana. Atkinson (2021) however advised that in discussing change management in academic libraries, it is important not to let the technology dictate, but be viewed as the enabling agent, not the driver. Atkinson (2021) asserted that the skills, attitudes, and behaviors of library staff are key issues when considering technology developments and change management in academic libraries.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Atkinson (2021) however advised that in discussing change management in academic libraries, it is important not to let the technology dictate, but be viewed as the enabling agent, not the driver. Atkinson (2021) asserted that the skills, attitudes, and behaviors of library staff are key issues when considering technology developments and change management in academic libraries. Consequently, given that a handful of documented efforts in the literature of library and information science are directly relevant to the topic being investigated, it is situated within the literature on job rotation or reorganization of staff in the library as a form of change.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Nevertheless, given the voluminous literature on organizational change and change management, limited published research work has explicitly conceptualized readiness for change in libraries from a perspective that investigates the interaction of the library staff readiness for change relative to the movement from one duty post to another. Indeed, existing research on change management in libraries has largely focused on changes in library technologies, collections, and services (e.g., Atkinson 2021;Boff & Cardwell 2020;Adebayo, Fagbohun, Esse & Nwokeoma 2019).…”

Section: Introductionmentioning

confidence: 99%

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Change Management in Libraries: The Case of the University of Ghana Library System (UGLS)

Dadzie

Mensah

2022

LLM

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In 2018, the University of Ghana Library System (UGLS) experienced an unprecedented rotation of staff within its main library and satellite libraries. The changes were long overdue as the regular rotation of staff by the Human Resource and Organisational Development Directorate (HRODD) somehow, never affected library personnel. Fifty (50) Junior and senior library staff who had been in one position for more than a decade were rotated within the UGLS. This paper reflects on how the change was achieved, the pre- and post- interviews of staff involved, and lessons learned one year later. Findings emphasize the value of communication, the structured process and transparency to make the change easier and implementation smoother. The paper concludes that regular rotation of staff and the management of such change are significant for the development of the UGLS and for the university as a whole. Recommendations for libraries in Ghana and in Africa embarking on similar staff rotation are captured in the paper.

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Performance evaluation of service quality and user satisfaction in selected Zimbabwe university libraries.

Ndinde

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Technology and change management in academic libraries: An overview and literature review

Cited by 4 publications

References 97 publications

Nexus between integrating technology readiness 2.0 index and students’ e-library services adoption amid the COVID-19 challenges: Implications based on the theory of planned behavior

Nexus between integrating technology readiness 2.0 index and students’ e-library services adoption amid the COVID-19 challenges: Implications based on the theory of planned behavior

Change Management in Libraries: The Case of the University of Ghana Library System (UGLS)

Performance evaluation of service quality and user satisfaction in selected Zimbabwe university libraries.

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