Terrorism vs. Tourism: How Terrorism Affects the Tourism Industry

Naumann, Allison; Edmonds, Jennifer J.; Frear, Dean

doi:10.1007/978-3-319-77929-4_10

Cited by 2 publications

(1 citation statement)

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“…Therefore, this section focuses on identifying the effects of disasters particularly on the hotels. Like the other businesses, hotels have also been influenced by different disasters, such as fire (Rubio-Romero et al, 2016), earthquake (Huang & Min, 2002;Tuladhar, 2015;Wilson, 2016), tsunami (Tang et al, 2019;Wong et al, 2020), flood (Southon & van der Merwe, 2018;Tsai & Chen, 2011), terrorist attacks (Atkins et al, 2003;Garg et al, 2009;Kubickova et al, 2019;Naumann et al, 2018), disease outbreak (Birkhead et al, 1993;Chen et al, 2007;Chien & Law, 2003;Henderson & Ng, 2004;Hung et al, 2018), even oil spill (Ritchie et al, 2014). Based on these studies, the effects of disasters on the hotels can be classified into five main classes that their links reinforce the overall effect during the disaster and post-disaster times (Figure 1).…”

Section: Hotels In the Context Of Disastersmentioning

confidence: 99%

How Does the Hotel Quality Rate Influence the Preparedness against the Effects of Disasters?

Badri

Kazemi

2020

Journal of Quality Assurance in Hospitality & Tourism

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Heretofore, hotels have experienced different disasters in various places; and the effects have proven the vulnerability of the hospitality industry and the importance of disaster preparedness. Although studies in the field of hotels and disasters have shown the ill-preparedness to the extent that the hoteliers were shocked by the disasters, none of them have considered a framework to measure the disaster preparedness, and the differences in this industry. Therefore, an index-based approach was proposed by a systematic review on the disasters' effects on the hotels to measure the disaster preparedness. Findings obtained from the hotels located in Tehran suggested that the preparedness measures among the star hotels can be classified into three classes; measures taken by all the hotels, measures refused by all the hotels, and measures that are different among them. Results confirmed a correlation between the hotels' preparedness and their quality rate. In this regard, financial resources, human resources, management approaches, hotels' facilities, and structure were among the main reasons for the differences existing between the hotels. The lack of crisis management knowledge, risk perception, and priority for preparedness against the disasters were determined as the factors that must be considered in the disaster plans for hotels.

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