The Application of Human Error Template (HET) for Redesigning Standard Operational Procedures in Aviation Operations

Li, Wen‐Chin; Harris, Don; Hsu, Yueh-Ling; Li, Lon-Wen

doi:10.1007/978-3-642-02728-4_58

Cited by 3 publications

(2 citation statements)

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“…One of the fundamental issues to be resolved is the improvement of the drivers' interface to prevent erroneous control usage. The human error identification (HEI) or human reliability analysis (HRA) techniques HET and HEART could provide insight into the errors most likely to occur and their potential consequences [41,42]. Mental workload (MWL) assessment techniques are particularly appropriate due to the necessity to understand the effects of MWL on the interaction between the drivers' primary and secondary tasks [18].…”

Section: Selection Of Methods Categoriesmentioning

confidence: 99%

Usability Assessment of Steering Wheel Control Interfaces in Motorsport

2020

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In order to assess the usability of steering wheel control interfaces in motorsport, it is necessary to employ a set of appropriate methods. The method selection process first involves identifying the relevant motorsport-based usability criteria. The unique factors associated with context of use in motorsport are then defined. These are employed to synthesize a set of key performance indicators (KPIs) that require specific analysis. The first KPI relates to error rates; these should be minimized, particularly under high cognitive load on the primary. The second KPI involves task times; these should be minimized not just to reduce distraction, but also to improve competitive performance. The third KPI states that usability should be optimized to minimize visual distraction. The fourth KPI advocates the minimizing of interface task load to reduce the effect on the primary task. The final KPI states that interface functionality should be easy to learn and recall. The KPIs provide clear goals to guide the identification of the most appropriate methods for each aspect of usability. Methods categories are devised and sets of appropriate methods selected based on the KPIs. These then combine into a toolset with an associated application process with the overall goal of providing a means by which motorsport interfaces may be both analysed and improved.

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Section: Selection Of Methods Categoriesmentioning

confidence: 99%

Usability Assessment of Steering Wheel Control Interfaces in Motorsport

2020

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“…Therefore, it is essential to quantify human reliability based on flight missions to assess flight safety. By referring to the decomposition of landing missions based on hierarchical task analysis for indigenous defense fighters [38] and considering the standard operation procedure of Boeing 737 [39], a series of flight subtasks are derived based on hierarchical task analysis. Fig 2 presents the analytic results considering the aircraft manipulation process.…”

Section: Flight Task Analysismentioning

confidence: 99%

Flight safety assessment based on an integrated human reliability quantification approach

Guo

Sun

2020

PLoS ONE

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Human error is an important risk factor for flight safety. Although the human error assessment and reduction technique (HEART) is an available tool for human reliability derivation, it has not been applied in flight safety assessment. The traditional HEART suffers from imprecise calculation of the assessed proportion of affect (APOA) because it heavily depends on a single expert's judgment. It also fails to provide remedial measures for flight safety problems. To overcome these defects of the HEART, this study proposes an integrated human error quantification approach that uses the improved analytic hierarchy process method to determine the APOA values. Then, these values are fused to the HEART method to derive the human error probability. A certain flight task is completed to assess human reliability. The results demonstrate that the proposed method is a reasonable and feasible tool for quantifying human error probability and assessing flight safety in the aircraft manipulation process. In addition, the critical error-producing conditions influencing flight safety are identified, and improvement measures for high-error-rate operations are provided. The proposed method is useful for reducing the possibility of human error and enhancing flight safety levels in aircraft operation processes.

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