The Case Research Strategy in Studies of Information Systems

Abstract

This article defines and discusses one of these qualitative methods-the case research strategy. Suggestions are provided for researchers who wish to undertake research employing this approach. Criteria for the evaluation of case research are established and several characteristics useful for categorizing the studies are identified. A sample of papers drawn from information systems journals is reviewed. The paper concludes with examples of research areas that are particularly wellsuited to investigation using the case research approach.

Applying Enterprise Architecture to Business Networks

“…For example, Yin [2013] and Benbasat et al [1987] have shown a positivist perspective while Walsham [1993] promoted interpretive case study research.…”

“…According to Benbasat et al [1987], Proverbs and Gameson [2008] case study method is appropriate for organizational study in the information systems discipline. Gable [1994] stated that the case study can be used to capture the richness of organizational behaviour.…”

“…Benbasat et al [1987] argued that the advantages of the case method over other forms of empirical enquiry are its ability to study a relevant problem in its natural setting and its ability to offer a theory development foundation [Eisenhardt, 1989]. Creswell and Clark [2007] pointed out that through conducting a case study, the researcher explores a system in detail by collecting in-depth data involving multiple sources of information.…”

“…Both Benbasat et al [1987], Yin [2009] have emphasized the importance of a clearly specified unit of analysis, defining what the case is. Tellis [1997] identified the unit of analysis as a system of action rather than an individual or group of individuals.…”

“…Creswell et al [2003] stated that the selection of cases is based on the level of understanding that they can add to the research problems and questions. Benbasat et al [1987] argued that case selection in organizational research must be based on organizational attributes. A constructivist viewpoint would establish that organizations must be selected in a way that their context can be interpreted within the objectives of the research [Fayard andWeeks, 2014, Mazmanian et al, 2014].…”