The Creative Enterprise: Managing Innovative Organizations and People

Matos, Michael

doi:10.1080/08963560802202557

Cited by 2 publications

(2 citation statements)

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“…Therefore, in the face of environmental pressures where firms are striving with internal resources to obtain a strategic fit for gaining competitive advantage through innovation, the development of BICs is the bridge between TQM and innovation performance from the mediating perspective. Lastly, organization culture (business innovation culture) is not only important to foster innovation but also for the organization to take advantage of the competitive advantage that results for the organization due to its innovative capability (Matos, 2008).…”

Section: Discussionmentioning

confidence: 99%

Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan

Mushtaq

Wong

2020

Sage Open

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The current research empirically investigated whether total quality management (TQM) as a multidimensional construct (organic and mechanistic) has a better explanatory power toward innovation performance dimensions with the mediating effect of business innovation capability (BIC) and moderating effect of business innovation culture. After an in-depth examination of the literature, a holistic TQM–BIC–innovation performance framework is being developed based on theoretical knowledge as well as empirical justification. This would help scholars and practitioners to comprehend ways through which quality and innovation are integrated. To this end, structural equation modeling–partial least squares (SEM-PLS) is used for analyzing the data. It has been found that both soft and hard TQM trigger innovation performance and firm BIC mediates this relationship. Lastly, the role of business innovation culture in enhancing firm’s radical innovation performance was empirically established. Thus, developing BIC and business innovation culture in a TQM-based firm could trigger innovating performance.

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Section: Discussionmentioning

confidence: 99%

Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan

Mushtaq

Wong

2020

Sage Open

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“…More precisely, form is differentiated into service or product innovation, business model innovation and process innovation. Service or product innovation concerns a new service facility or a new product for the company [71], the customers or the market [72]. Process innovation concerns the "introduction of new management approaches, new production methods and new technologies that can be used to improve management processes and production" [72].…”

Section: Managerial Innovations In the Tourism Industrymentioning

confidence: 99%

The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature

Giotis

Papadionysiou

2022

Sustainability

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The constant changes typically present in the market along with intense competition force companies to be flexible and adaptable. Firms that operate in the tourism industry need to be well prepared and ready to face challenges that arise on different levels. Managerial and technological innovations can play a significant role in the profitability, sustainable development and longevity of a company. In this respect, this paper aims to analyze the role of innovation, as well as the key elements that affect the capability of a firm to manage innovation (as corporate strategy, organizational structure, management style, employee management, innovation process and knowledge management). To this end, it highlights the importance of the way that a firm is directed in order to enhance its performance and maintain its competitive advantage in the market. Some of the results show that the proper style of management, appropriate personnel and a pleasant working environment characterized by collaboration among employees and managers enhance the possibilities of a firm to increase innovation. Moreover, some managerial implications are also proposed to assist managers of firms in the tourist industry to create appropriate strategies. Since managers are positive and support innovation in all aspects of the firm, this may also enhance the use of technology, which will give tourism firms increased opportunity to enlarge their market share. In addition, our study accentuates the roles of ICT, social media, mobile phones and smartphones, websites, as well as multimedia, virtual and augmented reality, artificial intelligence, and several other technological advances in the tourism industry, which have helped to develop operations and transform the process of travelling to a much more pleasant and efficient experience. Within this framework of the essential role of managerial and technological innovations in tourism, our study aims to provide an extensive review of the empirical studies that have been conducted to investigate these issues.

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The Creative Enterprise: Managing Innovative Organizations and People

Cited by 2 publications

References 0 publications

Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan

Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan

The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature

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