2020
DOI: 10.1007/978-3-030-38724-2_25
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The Digital Twin as a Service Enabler: From the Service Ecosystem to the Simulation Model

Abstract: This paper investigates the concept of the digital twin as an enabler for smart services in the context of the servitization of manufacturing. In particular, a concept is developed and proposed for the derivation of appropriate simulation models starting from the model of the service ecosystem. To do so, smart industrial services are analyzed from the point of view of their value proposition. Next, the role of the digital twin as an enabler for these services is analyzed and structured in a multi-layer archite… Show more

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Cited by 27 publications
(27 citation statements)
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“…All these actors have different needs for the data, and the data also has different impacts on their businesses. Therefore, the sales of complex data-based solutions is multifaceted, while the value may be different for different actors (e.g., [4]; [5]) and thus, there may appear challenges to identify the parties or persons who should, or are willing to pay for the data-based solution or persons who actually initiate the decision-making process.…”
Section: Introductionmentioning
confidence: 99%
“…All these actors have different needs for the data, and the data also has different impacts on their businesses. Therefore, the sales of complex data-based solutions is multifaceted, while the value may be different for different actors (e.g., [4]; [5]) and thus, there may appear challenges to identify the parties or persons who should, or are willing to pay for the data-based solution or persons who actually initiate the decision-making process.…”
Section: Introductionmentioning
confidence: 99%
“…DTs at this level elevate the productivity, resilience, and transparency of production processes, which enable end-to-end availability of data along the entire value chain as well as a holistic sustainability assessment on this basis. From a business development perspective, AI-enabled DT can additionally be considered a service agent [ 113 ], providing innovative smart services via DT network platforms [ 114 ] and subscription business models [ 115 ], thus contributing sustainably to long-term innovation for manufacturers, and helping them in accomplishing a paradigm shift from the one-time provision of production hardware to the ongoing delivery of manufacturing solutions ( SG -factor). The importance of a diversified product and service portfolio is particularly evident in times of global crisis.…”
Section: Sustainable Resilient Manufacturingmentioning
confidence: 99%
“…It might reach over several underlying hierarchy levels depending on its scope, as well as on the system topology. A systematic development procedure consisting of six steps for the DT sequence is discussed in [35]. While isolated digital twins might have a significant value-add to the process owners, fostering the full potential requires connecting and integrating all the digital twins.…”
Section: Integrating the Domains To A Hierarchical Conceptmentioning
confidence: 99%
“…This procedure resulted in a collection of elements of digital twins as shown in Figure 4. In [35], this collection is referred to as the "family of twins", together making up a digital twin concept that is derived from the business decision problems that need to be solved.…”
Section: Theoretical and Practical Implicationsmentioning
confidence: 99%