The Disclosure of Environmental Information in Urban Public Transport Companies in Spain

Solano, Sandra Escamilla; Casado, Paola Plaza; Román, Camilo Prado

doi:10.1007/978-3-030-60727-2_10

Cited by 2 publications

(5 citation statements)

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“…In recent years, there has been a growing interest in the academic literature on the implementation of smart innovations in the public transport system (Brakewood andWatkins 2019, Drabick et al 2021) and the development of techniques and policies aimed at improving the sustainability of transport (Gutiérrez et al 2021;Solano et al 2021). Also, the literature review has shown several studies analyzing the variables in this research separately, but none have established the same model.…”

Section: Theoretical Contributionsmentioning

confidence: 94%

“…Recent studies analyse the incorporation of card payment methods, the way in which stations interact with passengers, interactive service information screens and access points, among others (Brakewood and Watkins 2019, Drabick et al 2021, Ingvardson et al 2018, Lopez et al 2019. Other studies analyse innovation linked to the improvement of factors that can be considered subjective (Duleba and Moslem 2019), along with the development of techniques and policies based on the planning, design and operation of transport systems (Alkharabsheh et al 2021;Alonso et al 2018;Awasthi et al 2018;Gutiérrez et al 2021;Solano et al 2021;Shekhovtsov et al 2020).…”

Section: Literature Backgroundmentioning

confidence: 99%

“…According to the Web of Science (WOS), the last five years (2018-2022) have seen an exponential growth in the academic literature in research on the implementation of smart innovations in the public transport system (Brakewood and Watkins 2019, Drabick et al 2021, Ingvardson et al 2018, Lopez et al 2019) and the development of techniques and policies aimed at improving transport sustainability (Alonso et al 2018;Alkharabsheh et al 2021;Awasthi et al 2018, Gutierrez et al 2021, Shekhovtsov et al 2020, Solano et al 2021. The present study contributes to the literature and to this recent interest by providing the user's assessment of these innovative and sustainable practices, using the Spanish case study.…”

Section: Jel Classification R11 • R41 • O18 1 Introductionmentioning

confidence: 99%

“…There are studies from the perspective of costs and revenues (Awad-Núñez et al 2021;Delgado Jalon et al 2019); other studies analyze the efficiency of the service (Alonso et al 2018;Wang et al 2015). However, not many studies have been found that complement these studies with the perceived social value of the service provided (De Oña et al 2021;Delgado Jalon et al 2019;Solano et al 2021). Because of the above, it seems interesting to undertake a study that analyzes the social value perceived by the public transport user, specifically for policies and management decisions on innovation and sustainability.…”

Section: Jel Classification R11 • R41 • O18 1 Introductionmentioning

confidence: 99%

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Users’ perception for innovation and sustainability management: evidence from public transport

et al. 2023

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No one doubts the importance of public transport services in the economic backbone of any country. In recent decades, there has been a growing interest in the contribution to Sustainable Development Goals on the part of governments, companies, and stakeholders. In this sense, transport can contribute to the sustainability of cities and facilitate other social objectives, such as universal accessibility, with innovation being a key pillar for this. Thus, the main objective of this study is to analyze users’ perceptions of the innovation and sustainability of public transport in Spain.To analyze the user’s perception of public transport, a questionnaire was developed following Bitner’s Servicescape Model. A total of 1,354 responses were collected in different Spanish cities. The main results show that the policies implemented in both innovation and sustainability are perceived positively but do not seem to have much impact on the service user. Public transport users prioritize the speed, frequency, and safety of the service received. In addition, it should be noted that the gender of the user influences the preferences of the objectives, i.e., men value technological development in public transport more. At the same time, women give higher priority to sustainability. The age of users is another variable that conditions public transport users’ perceptions of innovation and sustainability. The results also show users’ preferences for different types of public transport.The study’s main contribution is that it shows to what extent the innovation and sustainability policies applied in the public transport service are valued and motivate citizens to use the service. The political and management decisions may be disconnected from the reality perceived by users. These decisions may be more linked to regulatory pressures and involve a high implementation cost, so it is necessary to consider the valuation of users’ service so that the benefit or social return of these investments is high, encouraging the use of the service.

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Section: Theoretical Contributionsmentioning

confidence: 94%

Section: Literature Backgroundmentioning

confidence: 99%

Section: Jel Classification R11 • R41 • O18 1 Introductionmentioning

confidence: 99%

Section: Jel Classification R11 • R41 • O18 1 Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Users’ perception for innovation and sustainability management: evidence from public transport

et al. 2023

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“…El contemplar la Responsabilidad Social como parte de la estrategia corporativa de las empresas pone como ostensible la importancia que esta sea conocida por todos los grupos de interés (Escamilla Solano et al, 2016). Por esta razón la Organización Internacional de Normalización (ISO) promueve la Responsabilidad Social mediante la norma ISO 26000 y busca actualmente alinearse con los Objetivos de Desarrollo Sostenible (ODS) de las Naciones Unidas (Chandan y Das, 2017).…”

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Responsabilidad Social: Cumplimiento de directrices ISO 26000 frente a los requerimientos legales de seguridad y salud en el trabajo

Constante

Yandún-Burbano

Castro-García³

et al. 2022

IRJ

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La presente investigación es un estudio descriptivo no experimental de corte transversal, cuyo propósito es evidenciar el cumplimiento de Responsabilidad Social y prevención de riesgos laborales a través de las directrices de la Guía ISO 26000 para identificar los estándares de implementación en empresas ecuatorianas. Se utilizó la encuesta como instrumento de recolección de datos en los meses de marzo y abril del año 2021, contando con una participación de 388 profesionales y al ser un estudio de variables cualitativas se analizó las frecuencias y porcentajes de cumplimiento de las directrices del numeral 6.4.6 Asunto 4 sobre prácticas laborales: salud y seguridad ocupacional de la norma ISO 26000 Guía de Responsabilidad Social. El nivel de cumplimiento de las variables analizadas en gestión documental y buenas prácticas universales como entrega de equipos de protección personal, colectiva y exámenes ocupacionales son aceptables. La gestión en equidad y protección a personas vulnerables, el generar nuevas políticas que garantice la no persecución a empleados por evidenciar acciones y condiciones inseguras en sus lugares de trabajo y la falta de compromiso en la no participación y toma de decisiones de los organismos paritarios es menos frecuente en su cumplimiento. Se observa debilidades en la consecución de las directrices emitidas por la Guía de Responsabilidad Social en el contexto del compromiso, protección y equidad de todos los grupos de interés de las organizaciones. Debe ser reformulado el compromiso de gestionar integralmente los riesgos laborales ya que es una de las aristas principales de la Responsabilidad Social empresarial.

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The Disclosure of Environmental Information in Urban Public Transport Companies in Spain

Cited by 2 publications

References 50 publications

Users’ perception for innovation and sustainability management: evidence from public transport

Users’ perception for innovation and sustainability management: evidence from public transport

Responsabilidad Social: Cumplimiento de directrices ISO 26000 frente a los requerimientos legales de seguridad y salud en el trabajo

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