The Effect of Big Data Analytical Capabilities, Supply Chain Integration and Supply Chain Resilience on Supply Chain Performance

Abstract

This study aims to examine the effect of big data analytic capabilities, supply chain integration and supply chain resilience on supply chain performance at restaurants in East Jakarta. The sample in this study was 140 respondents using a purposive sampling technique. The data analysis model used is the Structural Equation Model (SEM). The results show that big data analytical capabilities is positively related to supply chain performance, which has a substantial influence on the supply chain performance. The study expands the understanding of supply chain integration is positively related to supply chain performance. Furthermore, supply chain resilience is positively related to supply chain performance. By increasing the ability of big data analytics, the opportunity for restaurants to maintain a more efficient supply chain becomes more likely to succeed. An increase in big data analytical skills must also be possessed by each employee so that they can be aligned with the theory or system implemented by the restaurant. The indicators in this study are adjusted for restaurants in East Jakarta.