“…There is consensus that nursing homes should provide adequate treatment and personal care, facilitating psychosocial well-being and social interaction (Achterberg et al, 2003). Yet, unlike physical care processes, psychosocial or emotional care processes are provided by default, since there are no available models for provision of psychosocial support, or, if available, these are not widely implemented (Zinn, Brannon, Mor, & Barry, 2003).…”