The Effect of ERP Implementation CSFs on Business Performance: An Empirical Study on Users’ Perception

Ağaoğlu, Mustafa; Yurtkoru, E. Serra; Ekmekçi, Aslı Küçükaslan

doi:10.1016/j.sbspro.2015.11.326

Cited by 33 publications

(52 citation statements)

References 13 publications

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“…For instance, the results of Ağaoğlu et al (2015) indicated that several of the CSFs, including our selected CSFs, do not have a significant effect on ERP project success and indirectly on ERP business outcomes. These outcomes include business process efficiency (such as reducing cost and increasing productivity) and business process effectiveness (such as improving decision making).…”

Section: Discussionmentioning

confidence: 96%

“…These CSFs are top management support, training, project management, technical resources, business process reengineering, and consultant support. The selected CSFs are among those that are widely cited as having a notable impact on the implementation success of the ERP systems (e.g., Ağaoğlu, Yurtkoru, & Ekmekçi, 2015;Ahmad & Cuenca, 2013;Dezdar & Sulaiman, 2009;Jahangir et al, 2007;Leyh, 2016;Ngai, Law, & Wat, 2008). However, their contributions in the achievement of the CBIS's roles are not well understood in the literature.…”

Section: The Critical Success Factors (Csfs) For Erp Implementationmentioning

confidence: 99%

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The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

Fadelelmoula

2018

IJIKM

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Aim/Purpose: The aim of this study is to examine empirically the effects of certain key Critical Success Factors (CSFs) for the implementation of Enterprise Resource Planning (ERP) Systems on the comprehensive achievement of the crucial roles of Computer-Based Information Systems (CBISs) Background: The effects of the CSFSs were examined in the higher education sector in the Kingdom of Saudi Arabia (KSA) using a case study of the ERP adoption in Prince Sattam Bin Abdulaziz University. Methodology: A theoretical model was proposed based on the literature written on the CSFs and the roles of CBISs in business. The model encompasses six key CSFs and their associations with the realization of the crucial roles of CBISs. To test the proposed model, a questionnaire was developed by considering the most frequently used measurements items in the ERP’s literature. The data were collect-ed from 219 key stakeholders. Contribution: This study acts as one of the few empirical studies in assessing the effects of the important CSFs for ERP implementation upon its successful implementation. Its outcomes provide more insights and clarifications about the effects of six key CSFs on the comprehensive achievement of the crucial CBIS’s roles. Particularly, the uniqueness of this study lies in addressing the effects of these CSFs on the achievement of the vital CBIS’s roles collectively rather than the achievement of each role individually. Moreover, the study examined these effects in the higher education environment, which is characterized by its own special business processes and services. Findings: The results reveal that the six key CSFs have a positive relationship with the comprehensive achievement of the crucial roles of CBISs. These findings are consistent with many previous studies on the effects of the CSFs on the realization of the expected benefits of the enterprise systems. Recommendations for Practitioners: The managers and other key stakeholders should carefully manage the vital aspects of the CSFs in order to realize the promised ERP’s benefits, including the CBIS’s roles. Future Research: Additional empirical examinations are needed to investigate the effects of the rest of the CSFs on realizing the roles of information systems.

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Section: Discussionmentioning

confidence: 96%

Section: The Critical Success Factors (Csfs) For Erp Implementationmentioning

confidence: 99%

The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

Fadelelmoula

2018

IJIKM

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“…Completed feasibility study: Finney & Corbett, 2007;Nah & Delgado, 2006;Ngai et al, 2008;Shaul & Tauber, 2012. Dezdar & Sulaiman, 2009;Doom et al, 2010;Finney & Corbett, 2007;Ganesh & Mehta, 2010;Sánchez & Pérez-Bernal, 2007;King & Burgess, 2006;Kronbichler, Ostermann, & Staudinger, 2009;Nah & Delgado, 2006;Ngai et al, 2008;Norton, 2015;Remus, 2007;Saade & Nijher, 2016;Agaoglu et al, 2015;Tarhini et al, 2015. Dezdar & Sulaiman, 2009;Ngai et al, 2008;Shaul & Tauber, 2012;Tarhini et al, 2015;Françoise et al, 2009.…”

Section: Csf and Referencesmentioning

confidence: 99%

“…Cuenca, 2013;Ahmed & Khan, 2013;Al-Fawaz et al, 2010;Amini & Sadat, 2013;Ansarinejad et al, 2011;Dezdar & Sulaiman, 2009;Doom et al, 2010;Finney & Corbett, 2007;Ganesh & Mehta, 2010;Sánchez & Pérez-Bernal, 2007;King & Burgess, 2006;Kronbichler et al, 2009;Nah & Delgado, 2006;Ngai et al, 2008;Remus, 2007;Shaul & Tauber, 2012;Norton, 2015;Saade & Nijher, 2016;. Dezdar & Sulaiman, 2009;Doom et al, 2010;Finney & Corbett, 2007;Ganesh & Mehta, 2010;Sánchez & Pérez-Bernal, 2007;King & Burgess, 2006;Kronbichler et al, 2009;Nah & Delgado, 2006;Ngai et al, 2008;Remus, 2007;Shaul & Tauber, 2012;Saade & Nijher, 2016;Agaoglu et al, 2015;Tarhini et al, 2015;Françoise et al, 2009. CSF 17. Use of steering committee for project activity control: Ahmad & Cuenca, 2013; Ahmed & Khan, 2013;Ngai et al, 2008;Remus, 2007;Shaul & Tauber, 2012;Norton, 2015. CSF 18.…”

Section: Csf and Referencesmentioning

confidence: 99%

Critical Success Factors in ERP System Adoption: Comparative Analysis of the Private and the Public Sector

Šereš¹,

Tumbas²,

Matkovic³

et al. 2019

E+M

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“…Se conoce como enterprise resource planning (erp) al conjunto de módulos de software integrados y una base de datos central que permite gestionar el uso eficiente y eficaz de los recursos (materiales, recursos humanos, finanzas, etc.) mediante la automatización y la incorporación de los procesos de negocio, intercambio de datos en toda la empresa y el acceso a la información en el entorno en tiempo real [4], [5]. Estas plataformas brindan soporte a los diferentes procesos empresariales y generan ventaja competitiva gracias a los flujos de información que permiten.…”

Section: Introductionunclassified

Implementación de los sistemas de planificación de recursos empresariales (ERP) en las organizaciones desde la coevolución

2018

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Introducción: el artículo de revisión bibliográfica es producto de la investigación “Implementación de los sistemas de planificación de recursos empresariales (ERP) en las organizaciones desde la coevolución”, realizada durante el 2016 y el 2017 en la Facultad de Ingeniería Industrial de la Universidad Distrital Francisco José de Caldas.Problema: según diversas investigaciones, las implementaciones de ERP han resultado fallidas y generan pérdidas empresariales.Objetivo: diseñar una propuesta de estudio para que la implementación de ERP resulte exitosa en las organizaciones.Metodología: se inicia por revisar la literatura relacionada con implementación de ERP en las organizaciones e identificar que el 70 % de las empresas no obtuvieron los resultados esperados. Se plantea que la adopción de ERP se puede comprender como un proceso coevolutivo basado en la interacción entre los empleados a través de redes de afiliación formales e informales.Resultados: se propone iniciar por la identificación de las personas que tienen mayor potencial de influir sobre las demás, de manera que se inicie un proceso de propalación de información que circula desde los nodos más influyentes hacia aquellos con los que interactúan.Conclusión: la comprensión del cambio como proceso de coevolución en redes formales e informales da pie a la opción de discutir y repensar la forma en que están organizadas las empresas.Originalidad: hasta el momento no se ha abordado la implementación de este tipo de plataformas desde este punto de vista.Limitaciones: la propuesta se encuentra en fase conceptual, sin embargo, aún no se cuenta con investigación empírica que permita su validación.

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The Effect of ERP Implementation CSFs on Business Performance: An Empirical Study on Users’ Perception

Cited by 33 publications

References 13 publications

The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

Critical Success Factors in ERP System Adoption: Comparative Analysis of the Private and the Public Sector

Implementación de los sistemas de planificación de recursos empresariales (ERP) en las organizaciones desde la coevolución

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