The Effect of Workload, Role Conflict, and Work Environment on Cyberloafing Behavior in the Marine and Fishery Services of The Riau Islands

Abstract

This study aims to explain the effect of workload, work conflict and work environment on cyberloafing behavior. The population in this study were 32 employees at the Department of Maritime Affairs and Fisheries of the Riau Islands Province. Sampling with the saturated technique, the number of samples as many as 32 employees. This type of research is quantitative research. In the questionnaire, validity and reliability tests were carried out. Data were analyzed using multiple linear regression analysis, including t test, f test and coefficient of determination. The results showed that partially the workload (X1), work conflict (X2) and work environment (X3) variables had a significant effect on cyberloafing. The results of the F test obtained that the calculated F value is 12,455 with an F table value of 2.95 identifying that the workload, work conflict and work environment variables simultaneously have a significant effect on the Cyberloafing variable (Y). Based on the results of the coefficient of determination test. About 53% of cyberloafing variables are influenced by workload, role conflict and work environment variables. The remaining 47% is influenced by other factors not explained in this study.

Cyberloafing Behavior: The Determinant Factors Related to Work Stress and Workload in The Banking Sector

“…They need to finish their work and their responsibility as fast as they can. This result supported RuningSawitri (2012) research and have different results from Aladwan et al (2021), Koay et al (2017), andNurhasanah et al (2021). Furthermore, the workload has a significant effect on work stress.…”

“…Sobel's test can be used to determine the work stress mediating influence. stated that workload significantly affects cyberloafing behavior (Koay et al 2017;Aladwan et al 2021;Nurhasanah et al 2021). Therefore, the hypotheses proposed in this research were: H1: workload significantly affects cyberloafing behavior H2: workload significantly affects work stress Work stress is a problem that must be considered by companies because it is related to employee performance, companies must have good performance to achieve success, good performance can help companies earn profits, otherwise, if performance decreases it can harm the company.…”