The Effects of Interpersonal Confrontation on Females

Watson, John; Remer, Rory

doi:10.1111/j.2164-4918.1984.tb00136.x

“…The distinctive feature of this program was an examination of, and practice in, communication skills, especially the role of listening in reducing the impact of conflict struggles. Although a standard treatment of paraphrasing and reflective listening was included, the unique offering was a "three-part assertion" model (Watson and Remer, 1984). This model, composed of a sequence of statements, stresses the value of description and offers participants a structure for confronting a conflict: "When you .…”

Section: Unique Featuresmentioning

confidence: 99%

Conflict Resolution Training Programs: Implications for Theory and Research

Schultz

¹

1989

Negotiation Journal

View full text Add to dashboard Cite

Interest in methods of conflict resolution has grown significantly in the last decade (Pruitt and Kressel, t985). Some of the more prominent developments include the emergence of public sector labor mediation, family and divorce mediation, and judicial and public resource mediation. This interest is also reflected in the number of courses included in the curricula of schools of law and business, graduate programs in sociology and social psychology, and in inter-disciplinary programs focusing on conflict resolution. Additionally, many professionals and lay people in a variety of occupations indicate a strong desire to acquire sMlls in conflict resolution (Sandole and Sandole-Staroste, 1987). To meet these needs, researchers, theorists, teachers and practitioners in academic and nonacademic settings are holding conferences, conducting research, producing papers, and offering many types of short courses and training programs with such tides as "The Craft of Negotiation," "Mediation of Family and Divorce Conflict," and "Methods of Alternative Dispute Resolution."In this article I shall examine four conflict resolution training programs in an attempt to determine to what extent the assumptions, approaches, principles and theories underpinning these programs could form the basis of an economical model that could effectively train a variety of people and groups.Is there a set of necessary principles for teaching people how to be conflict resolvers? Are there methods of training that encourage the skill development of potential conflict resolvers? How should training programs be evaluated? Are criteria being developed for appraising the effectiveness of training?The training programs discussed here--each selected because of its distinctive purpose--were offered by expert practitioners for experienced as well as would-be negotiators and mediators. My analysis of the training programs is based on observations of and consultations with trainers and participants, and on my own d~ect participation in the trainings.

show abstract

Conflict resolution training programs: Implications for theory and research

Schultz

¹

1989

Negot J

View full text Add to dashboard Cite

Interest in methods of conflict resolution has grown significantly in the last decade (Pruitt and Kressel, t985). Some of the more prominent developments include the emergence of public sector labor mediation, family and divorce mediation, and judicial and public resource mediation. This interest is also reflected in the number of courses included in the curricula of schools of law and business, graduate programs in sociology and social psychology, and in inter-disciplinary programs focusing on conflict resolution. Additionally, many professionals and lay people in a variety of occupations indicate a strong desire to acquire sMlls in conflict resolution (Sandole and Sandole-Staroste, 1987). To meet these needs, researchers, theorists, teachers and practitioners in academic and nonacademic settings are holding conferences, conducting research, producing papers, and offering many types of short courses and training programs with such tides as "The Craft of Negotiation," "Mediation of Family and Divorce Conflict," and "Methods of Alternative Dispute Resolution."In this article I shall examine four conflict resolution training programs in an attempt to determine to what extent the assumptions, approaches, principles and theories underpinning these programs could form the basis of an economical model that could effectively train a variety of people and groups.Is there a set of necessary principles for teaching people how to be conflict resolvers? Are there methods of training that encourage the skill development of potential conflict resolvers? How should training programs be evaluated? Are criteria being developed for appraising the effectiveness of training?The training programs discussed here--each selected because of its distinctive purpose--were offered by expert practitioners for experienced as well as would-be negotiators and mediators. My analysis of the training programs is based on observations of and consultations with trainers and participants, and on my own d~ect participation in the trainings.

show abstract

Coercive Potential and Face‐sensitivity: The Effects of Authority and Directives in Social Confrontation

Vollbrecht¹,

Roloff²,

Paulson³

1997

International Journal of Conflict Management

View full text Add to dashboard Cite

Individuals sometimes feel compelled to confront a rule‐violator. Because the goal of a confrontation is to stop the objectionable action, the violator may feel that his or her autonomy is being threatened and may resist complying. To reduce the likelihood of negative outcomes, confronters are advised to engage in discourse that makes them appear face‐sensitive. However, we argue that the authority of a speaker and the type of directive (imperative or suggestion) that is spoken interact so as to affect the degree of face‐sensitivity attributed to a confronter. We conducted an experiment to test this notion. Consistent with our position, authorities are perceived as more sensitive when expressing suggestions and are attributed coercive potential regardless of the directive enacted Peers, however, are attributed greater coercive potential when communicating imperatives, while face‐sensitivity is unaffected by the type of directive. Implications for confrontation are discussed.

show abstract

The Effects of Interpersonal Confrontation on Females

Abstract: A three-component confrontation model was empirically tested with females. The results were consistently positive on all nine measures used with confronters of either gender.

Cited by 3 publications

References 17 publications

Conflict Resolution Training Programs: Implications for Theory and Research

Conflict Resolution Training Programs: Implications for Theory and Research

Conflict resolution training programs: Implications for theory and research

Coercive Potential and Face‐sensitivity: The Effects of Authority and Directives in Social Confrontation

Contact Info

Product

Resources

About