“…Primary nursing has been linked with quality and satisfaction with care, improved job satisfaction and reduced cost of care (Hoffmann Kusk & Groenkjaer, 2016;Hongwei, Senqi, Thobaben, Yanwen, & Tao, 2011;Mattila et al, 2014). For instance, research reports greater nurse understanding of patients, more concern and communication with families, increased information giving, greater considerations for discharge planning and higher contribution to overall positive hospitalization experience on units utilizing primary nursing versus control units or baseline (Frohlich, Becker, Handel, & Spirig, 2013;Sellick, Russell, & Beckmann, 2003).…”