The Evolution of Trust

Abstract

In this paper I discuss the evolution of trust from early studies of interpersonal trust to current research on the role of trust in computer-mediated communication. I reflect on the ways in which the context for the investigation of trust has led to very different views about just what trust is and how it changes over time and I conclude with examples from my own work about the development of trust online and the potential for new trust tools.

Trust in an Asynchronous World: Can We Build More Secure Infrastructure?

“… Intrinsic value of trust: (Blau, 1964), (Bradach, Eccles, 1989), (Gulati, 1995), (Nooteboom, 1996), (Powell, 1996), (Ryan, Oestreich, 1998), (Sako, 1998), (Marek, 2008), (Briggs, 2010).  Trust is necessary in contexts of high ambiguity, uncertainty, and in contexts of high complexity: (Lewis, Weigert, 1985), (Shapiro, 1987), (Nooteboom, 1996), (Shaw, 1997), (Deering, Murphy, 1998), (Lane, 1998), (Nahapiet, Ghoshal, 1998), (Rousseau et al , 1998), (Sako, 1998), (Senge et al, 1999), (Costa, 2000), (Marek, 2008).…”