The great theory hunt: Does e-government really have a problem?

"The Computer Says No!" -- A Case Study on Automated Decision-Making in Public Authorities

“…Whilst a theory of e-government does not exist, it is possible to fundamentally challenge the basic values and arrangements of governmental organizations; indeed, we intend to discuss these in this paper. The interpretations of both ICT and government have to be open to new models, concepts, and norms and values in e-government [12,13].…”

“…In particular, we strive to meet the more value-focused demands found in egovernment research, as called for by Bannister and Connolly [12,13].…”

Determining Factors Influencing E-Government Development in the Developing World: A Case Study of Zambia

“…Public value is a relative abstractive phenomenon because it depends on the individual/entity perceiving public interest and that the notion of value may force actors in the public ecosystem to compete for legitimization, acceptance and hegemony. It is worth mentioning that the concept of 'value' can be looked from several contextual standpoints as the word has multiple meanings and ambiguity [3].…”

“…The transformation is about change and when looked at through the lens of public administration may mean an improvement in the service and a perceivable change which brings about significant difference in the ex-ante and ex post of the transformed entity [3]. There are many variants of e-Government given the changing conceptualisations.…”

Introducing public sector eIDs: The power of actors’ translations and institutional barriers

“…In addition, more holistic approaches is suggested to balance technology and the often "complex socio-technical work reality" (Lenk & Traunmüller, 1999; cited in Lenk & Traunmüller, 2002) thus I interpret this as a call for research emphasizing the importance of acknowledging the social and organizational contexts as described in a later section. Furthermore, Bannister and Connolly (2015) put forth another challenge when describing the concerns about a lack of theory in the eGovernment field during the last decade. This also being in line with other scholars (e.g.…”