2019
DOI: 10.1007/s40065-019-0260-x
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The $$M^{X}/M/c$$ Bernoulli feedback queue with variant multiple working vacations and impatient customers: performance and economic analysis

Abstract: The present paper deals with an M X /M/c Bernoulli feedback queueing system with variant multiple working vacations and impatience timers which depend on the states of the servers. Whenever a customer arrives at the system, he activates an random impatience timer. If his service has not been completed before his impatience timer expires, the customer may abandon the system. Using certain customer retention mechanism, the impatient customer can be retained in the system. After getting incomplete or unsatisfacto… Show more

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Cited by 19 publications
(9 citation statements)
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“…decreases) along the increasing of χ and α in MWV model. 10. Both E(L wv ) * , P * wv , R * ren , and R * ret increase with the increasing of and β, as intuitively expected.…”
Section: Numerical Analysissupporting
confidence: 72%
See 1 more Smart Citation
“…decreases) along the increasing of χ and α in MWV model. 10. Both E(L wv ) * , P * wv , R * ren , and R * ret increase with the increasing of and β, as intuitively expected.…”
Section: Numerical Analysissupporting
confidence: 72%
“…Thus, a very limited literature is available for these models. The readers can be referred to Altman and Yechiali [1], Yue et al [27], Altman and Yechiali [2], Yue et al [29], Majid and Manoharan [18], Yahiaoui et al [26], and Bouchentouf and Guendouzi [10].…”
Section: Introductionmentioning
confidence: 99%
“…They computed transient solution, steady state results, the average number of customers in the queue and the system. Very recently, Bouchentouf and Guendouzi [17] analyzed an M X /M/c Bernoulli feedback queueing system with variant of multiple working vacations and reneging which depend on the states of the servers and retention of reneged customers.…”
Section: (I) Vacation Queueing Models With Batch Arrivalmentioning
confidence: 99%
“…This paper contributes in this sense. In fact, only a few research papers have been done treating this case [9]- [12], [30].…”
Section: Introductionmentioning
confidence: 99%