The moderation effect of multifunctionality between consumers’ shopping experience and embarrassment leading to non-adoption of innovations

Dias, Edgar José Pereira; Arruda Filho, Emílio José Montero; Costa, Everaldo Marcelo Souza da

doi:10.1080/0144929x.2023.2248283

Behaviour & Information Technology

2023

DOI: 10.1080/0144929x.2023.2248283

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The moderation effect of multifunctionality between consumers’ shopping experience and embarrassment leading to non-adoption of innovations

Edgar José Pereira Dias,

Emílio José Montero Arruda Filho,

Everaldo Marcelo Souza da Costa

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Speaking versus touching: How consumers respond to robot communication modality in hospitality services

Liu,

Zhang,

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et al. 2025

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The moderation effect of multifunctionality between consumers’ shopping experience and embarrassment leading to non-adoption of innovations

Cited by 1 publication

References 102 publications

Speaking versus touching: How consumers respond to robot communication modality in hospitality services

Speaking versus touching: How consumers respond to robot communication modality in hospitality services

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