“…Prior studies showed that there is a research gap in understanding the quantifiable relationship between CSFs, such as top management support, human resource management, infrastructure, integration, external assistance, and food safety administration with the firm's performance in achieving climate neutrality and sustainability (Abbas et al ., 2022, 2023a, b; Yontar, 2023; Nguyen and Li, 2022; King and King, 2020). While studies individually address aspects like the effectiveness of Food Safety Management Systems (FSMS) in global supply chains (Duong et al ., 2023; Nguyen and Li, 2021), the role of advanced digital technologies in agri-food supply chains (Yontar, 2023), and strategies for reducing waste (Abbas et al ., 2023a), they fall short in explicitly linking these CSFs to the specific goal of climate neutrality within firms. Particularly, the impact of these factors on a firm's carbon footprint, sustainable practices, and overall environmental impact remains underexplored.…”