The Pharmacist-Patient Communication Model in the Chronic Disease Management Program

Suryaningtyas, Annis Azhar; Vianto, Adi Nur; Octaviano, Muh Bintang; Santoso, Setiyo Budi

doi:10.4108/eai.18-11-2020.2311746

Cited by 3 publications

(4 citation statements)

References 6 publications

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“…Afterward, after the user accesses this procurement menu, the user can obtain the ordered drug, along with information and education on how to store it properly [23]- [25]. This is done to ensure the quality and safety of drugs ordered and stored by users.…”

Section: Discussionmentioning

confidence: 99%

Swamedig Prototype: The Integrating Application for Interprofessional Practice of Pharmacists, Nurses, and Midwives

Santoso,

Pribadi,

Zahrah

et al. 2024

E3S Web Conf.

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Related to the participating of midwives and nurses in the self-medicate by community outside of pharmacist supervision, since the public is more able to expect improper medication. Instead of efforts to eliminate the involvement of both stakeholders, employing the information system that integrates interprofessional practice with pharmacists will be a suitable deal. After that we carried out a literature review by searching several national publications related to the development of online self-medication applications, flowcharts were compiled using web-based online diagramming software; draw.io. Microsoft Office Power Point version 2019 was used to create the user interface. The prototype outcomes were displayed in a scientific discussion board for pharmacy students, and members granted reviews and feedback. Here in, we show our “Swamedig” prototype, the integrating application for interprofessional practice of pharmacists, nurses, and midwives. Our prototype is an application integrating interprofessional practice of pharmacists, nurses, and midwives. The program connects them in collaboration of expertise to support the community taking self-medication. The core of our menu, pharmacists supervising drug selection and administration based on assessments performed by nurses and midwives. Thus, our project is developed to realize the rational drug use. In addition, our prototype was ready for the next stage on the engineering to complete the software development process.

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Section: Discussionmentioning

confidence: 99%

Swamedig Prototype: The Integrating Application for Interprofessional Practice of Pharmacists, Nurses, and Midwives

Santoso,

Pribadi,

Zahrah

et al. 2024

E3S Web Conf.

Self Cite

View full text Add to dashboard Cite

show abstract

“…Pelaksanaan layanan di apotek melibatkan proses interaksi yang intensif antara tenaga kefarmasian dan konsumen [3], [4]. Tenaga kefarmasian perlu menggali informasi dari pasien sebagai dasar pemilihan obat dan perencanaan hasil terapi [5].…”

Section: Upaya Tenaga Kefarmasian Membatasi Interaksi Dengan Konsumen...unclassified

“…Berdasarkan hasil transkripsi, peneliti mengklasifikasikan simpul-simpul percakapan (utterances) dalan dua fungsi komunikasi; fungsi terapeutik dan fungsi sosial. Klasifikasi ini mengadaptasi pendekatan Roter Interaction Analysis System (RIAS) yang pernah kami aplikasikan sebelumnya [3], [4], [12]. Peneliti menyajikan data hasil penelitian dalam bentuk deskriptif.…”

Section: Metodeunclassified

Pharmacists' Efforts to Limit Interaction with Consumers During the Implementing Emergency Community Activity Restrictions

Annavisa

Santoso

2021

UJMR

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The spread of Corona Virus Disease 2019 (Covid-19) peaked on July 15, 2021 due to an uncontrollable spike since the previous month. The government responded by implementing Emergency Community Activity Restrictions (ECAR). However, pharmacies can still operate normally at that time. This article presents the efforts of pharmacists in limiting interactions with pharmacy consumers during ECAR. This study involved two pharmacies in the Temanggung Regency, Central Java. Observation activities took place from June to July 2021. Researchers collected 100 samples of interactions that took place between pharmacists and patients, by recording all conversations that occurred. Researchers classify the nodes of conversation (utterances) in two communication functions; therapeutic and social functions. The research data are presented in descriptive form. In emergency ECAR situations, pharmacy staff have tried to limit interaction with pharmacy consumers, by shortening the face-to-face duration. Within the limited duration of interaction, pharmacists are more dominant in conveying information exchange, and prioritizing information on the therapeutic aspect. The results of this study confirm to all parties that efforts to prevent the spread of the Covid-19 virus also include effectiveness in health services. Although there are restrictions on interactions in pharmaceutical services, health service providers still prioritize the fulfillment of the quality of information exchange to patients.

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“…The quality of drug information and counselling services is closely related to pharmacist skills in managing interactions [6], [7]. While good interaction is oriented for patient needs fulfilment (patientcenteredness).…”

Section: Introductionmentioning

confidence: 99%

Is the Therapeutic Adherence of Hypertensive Patients Closely Related to the Pharmacist-Patient Communication?

Santoso¹,

Ashari²,

Wibowo³

2023

Proceedings of the 3rd Borobudur International Symposium on Humanities and Social Science 2021 (BIS-HSS 2021)

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Two-thirds of hypertensive patients are spread in developing countries. In Indonesia, hypertension, nowadays, ranks second nationally and becomes a priority in non-communicable disease control. Pharmacist-patient communication is presumably related to therapy adherence of hypertensive patients. However, no research focuses on presenting this data. this article is aimed to present the readers with the correlation between the level of adherence to therapy of hypertensive patients and the communication behaviour of pharmaceutical personnel. We took the observations by recording the communication between pharmacists and hypertensive patients. We placed the research in two different Community Health Centers (Puskesmas), namely Puskesmas Muntilan 2 and Puskesmas Tempuran (Magelang Regency-Indonesia). The cross-sectional study in March 2020 collected data. The records were analysed using the Roter Interaction Analysis System (RIAS) instrument. Simultaneously, the medication adherence item was measured by the Medication Adherence Report Scale (MARS-5) instrument. The results showed that the pharmaceutical personnel providing drug information services to hypertensive patients have carried out two communication functions; task-focused (199 utterances) and socio-emotional (130 utterances). The hypertensive patients in this research had a relatively high mean adherence score of 24.1. The findings of the research demonstrated that task-focused communication was not related to overall items of therapy adherence. On the other hand, socio-emotional communication is closely related to the frequency of stop drug consumption for a while (0.265). The researchers underlined that the high frequency of socio-emotional communication was closely related to patient adherence to not stop drug consumption as being prescribed.

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The Pharmacist-Patient Communication Model in the Chronic Disease Management Program

Cited by 3 publications

References 6 publications

Swamedig Prototype: The Integrating Application for Interprofessional Practice of Pharmacists, Nurses, and Midwives

Swamedig Prototype: The Integrating Application for Interprofessional Practice of Pharmacists, Nurses, and Midwives

Pharmacists' Efforts to Limit Interaction with Consumers During the Implementing Emergency Community Activity Restrictions

Is the Therapeutic Adherence of Hypertensive Patients Closely Related to the Pharmacist-Patient Communication?

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