The Project Communication and Trust Nexus as an Antecedents of Project Success: Moderating Role of Authentic Leadership

Abstract

The present study aims to investigate the impact of project communication on project success with the mediating role of trust and the moderating role of authentic leadership. The sample is drawn using a convenient sampling technique. The data is collected through the online survey method due to the COVID-19 pandemic, from project-based construction companies of Pakistan ( n = 245). The analyses are established using SPSS v.25 and AMOS v.23 software to test hypotheses. The results indicate that project communication is positively associated with project success; trust mediates the relationship between project communication and project success. Similarly, results also confirm that the moderating role of authentic leadership is strengthening the relationship between project communication and trust. This research is beneficial for project managers, site supervisors, and leaders, since project managers need to develop communication and trust between the employees as communication, leads to the successful completion of projects and achievement of goals. Managers should connect the employees so that the workflow does not get disturbed. Lack of communication can badly affect the success of the project and lead it toward failure. The manager or work supervisor needs to keep all the employees bound together so that they perform effectively.

How do project managers’ competencies impact project success? A systematic literature review

“…The articles included in this SLR demonstrate a significant and positive relationship between communication and PS [15,72,77,78], in agreement with previous research findings [93,94]. The significance of this competence lies in its impact throughout various stages of a project [94].…”

A Quantitative Study of the Impact of Organizational Culture, Communication Management, and Clarity in Project Scope on Constructions’ Project Success with Moderating Role of Project Manager’s Competencies to Enhance Constructions Management Practices

“…Additionally, while the combined impact of all variables is still being studied, it was found that the construction project's success is related to (22.0% and 26.5%) communication management. These results strongly support the second hypothesis (H 2 ), i.e., that a construction project's success is positively impacted by effective communication management, according to research that is consistent with studies of references [169,170]. According to the global context, the communication gap is a challenge for project success [171].…”

A relação da comunicação entre as pessoas em papel de gestão em equipes locais e geograficamente dispersas de projetos

“…Quanto ao papel ativo das pessoas em papel de gestão de projetos no desenvolvimento da confiança da equipe de projetos, existe uma relação positiva quando há uma certa clareza e confiança entre os membros e a pessoa no papel de gestão pois o papel moderador da liderança fortalece a relação entre a comunicação do projeto e a confiança (Majeed;Kayani;Haider, 2021;Parker;Kunde;Zeppetella, 2017;Wang et al, 2022). Por esse motivo, é necessário ter vários graus de confiança nessa relação, visto que a confiança total e incontestável, invariavelmente, leva a um pensamento de grupo que dificulta a tomada de decisões críticas em um ambiente de projetos.…”